Social Services Coordinator
3 weeks ago
About the Role
We are seeking a highly skilled and compassionate Social Services Technician to join our team at the Department of Health and Social Services (DHSS). As a key member of our team, you will play a vital role in supporting the health and well-being of Delaware citizens.
Key Responsibilities
- Enroll eligible participants in the Women, Infants and Children (WIC) program, providing supplemental food, nutrition education, and referrals for health and social services.
- Answer phones, schedule appointments, interview clients, and enter demographic data into the WIC computer system.
- Issue benefits to clients who have been certified by the nutritionist.
- Provide routine information regarding programs and services.
- Write and mail letters, keep records, and submit required reports.
Requirements
- 6 months experience in document processing, including reviewing and evaluating records for completeness and conformity with laws, rules, and regulations.
- 6 months experience in record keeping.
- Knowledge of health or human services support, including interviewing clients and assessing personal, health, social, or financial needs.
- Knowledge of using an automated information system to enter, update, modify, delete, retrieve, and report on data.
What We Offer
As a Social Services Technician with DHSS, you will have the opportunity to make a meaningful difference in the lives of Delaware citizens. We offer a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.
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