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Payment Processing Clerk

2 months ago

Pittsburgh, Pennsylvania, United States SPS North America Inc Full time
Job Summary

The Lockbox Processing Clerk is responsible for accurately and efficiently processing of payments and documents received via mail. This role involves opening mail, operating scanning equipment, and performing other duties typical of a lockbox processing environment.

Key Responsibilities
  • Mail Processing
    • Open, sort, and distribute incoming mail according to predefined procedures.
    • Ensure all mail is processed promptly and accurately.
  • Scanning and Imaging
    • Operate scanning equipment to capture images of checks, payment coupons, and other documents.
    • Verify the quality and clarity of scanned images, making adjustments as necessary.
  • Quality Control
    • Conduct regular quality checks to ensure all items are processed correctly.
    • Report any issues or discrepancies to the supervisor promptly.
  • Compliance and Security
    • Maintain the confidentiality and security of all processed information.
Requirements
  • Education
    • High school diploma or equivalent.
  • Experience
    • Previous experience in a lockbox or payment processing environment is preferred.
  • Skills
    • Strong attention to detail and accuracy.
    • Good organizational and time-management skills.
    • Ability to work independently and as part of a team.
    • Excellent communication skills, both written and verbal.
    • Basic computer skills, including familiarity with Microsoft Office Suite.
Physical Requirements
  • Ability to lift and move mail trays and packages up to 25 pounds.
  • Prolonged periods of sitting or standing while performing tasks.
  • Manual dexterity required for operating scanning equipment and handling documents.