Receivables Processing Specialist
2 months ago
Position: Accounts Receivable Processor Department: Client Fund Accounting
Employment Type: Full Time, Non-Exempt, 37.5 hours per week
Role Summary
The Accounts Receivable Processor is responsible for managing account reconciliations and addressing customer inquiries for designated Trusts, ensuring adherence to relevant plans and organizational policies.
Access Level: Limited access to Protected Health Information (PHI) and Personally Identifiable Information (PII) as per job responsibilities.
Core Responsibilities
- Responds to customer inquiries through various channels regarding billing issues for stakeholders including employers, providers, auditors, and client representatives.
- Processes payments related to COBRA, self-pay, refunds, and cash receipts.
- Manages the receipt and processing of new employer contracts while maintaining and updating existing agreements.
- Prepares and processes contribution reports, ensuring reconciliation with payments, and investigates discrepancies, credits, and retro-payments while liaising with employers as necessary.
- Handles deposits, initiates stop payments, and reconciles batch files, making adjustments as required.
- Conducts delinquency and payroll audit processing, including reporting, follow-up, and data entry preparation.
- Reviews, investigates, corrects, and balances month-end edit reports.
- Performs additional duties as assigned.
Essential Qualifications
- High school diploma or GED.
- At least six months of relevant experience in areas such as third-party administration, bookkeeping, finance, banking, or accounting.
- Proficient in MS Office applications.
- Computer literate with the ability to learn new software and systems.
Preferred Qualifications
- Experience in a healthcare setting or with a third-party benefits administrator.
- Bilingual proficiency in English and Spanish, both verbal and written.
- Skilled in 10-key calculations.
*This job description is intended to provide a general overview of the position and is not exhaustive of all duties, responsibilities, or activities that may be required.
Disability Accommodation
In accordance with the Americans with Disabilities Act (ADA) and applicable laws, Zenith American Solutions is committed to providing reasonable accommodations for qualified applicants or employees with disabilities, unless such accommodations would impose an undue hardship. This policy applies to all employment aspects, including the application process.
About Zenith American Solutions
Real People. Real Solutions. National Reach. Local Expertise.
Zenith American Solutions is the largest independent Third Party Administrator in the United States, operating over 44 offices nationwide. Established in 1944, our organization was formed through the merger of Zenith Administrators and American Benefit Plan Administrators in 2011, combining resources and best practices for enhanced service delivery.
We are dedicated to hiring the best talent who share our commitment to quality work, exceptional service, and mutual respect.
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