Receivables Processing Specialist

2 months ago


Pittsburgh, Pennsylvania, United States Zenith American Full time
Job Overview

Position: Accounts Receivable Processor Department: Client Fund Accounting

Position Type: Non-Exempt Status: Full Time (37.5 hours per week)


Position Summary

The Accounts Receivable Processor is responsible for managing account reconciliations and addressing customer inquiries for designated Trusts, ensuring adherence to relevant plans and organizational policies.

Access Information: This role requires minimal access to Protected Health Information (PHI) and Personally Identifiable Information (PII).


Key Responsibilities

  • Responds to customer inquiries through various channels regarding billing issues for stakeholders including employers, providers, auditors, and client representatives.
  • Processes payments for COBRA, self-pay, refunds, and cash receipts.
  • Manages the receipt and processing of new employer contracts while maintaining and updating existing agreements.
  • Prepares and processes contribution reports, ensuring reconciliation with payments. Investigates discrepancies, credits, retro-payments, and issues, communicating with employers as necessary.
  • Handles deposits, requests for stop payments, and reconciles batch files, making corrections as required.
  • Conducts delinquency and payroll audit processing, including reporting, follow-up, and preparation for data entry into the system.
  • Reviews, investigates, corrects, and balances month-end edit reports.
  • Performs additional duties as assigned.

Minimum Qualifications

  • High school diploma or GED.
  • At least six months of relevant experience in areas such as third-party administration, bookkeeping, finance, banking, or accounting.
  • Proficient in MS Office applications.
  • Computer literate with the ability to learn new software and systems.

Preferred Qualifications

  • Experience in a healthcare setting or with a third-party benefits administrator.
  • Bilingual in English and Spanish, with strong verbal and written communication skills.
  • Skilled in 10-key calculations.

*This job description is intended to provide a general overview of the position and is not exhaustive of all duties and responsibilities that may be required.


Disability Accommodation

In accordance with the Americans with Disabilities Act (ADA) and applicable federal and state laws, Zenith American Solutions is committed to providing reasonable accommodations to qualified applicants or employees with disabilities, unless such accommodations would impose an undue hardship. This policy applies to all employment aspects, including the application process.


About Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

Zenith American Solutions is the largest independent Third Party Administrator in the United States, operating over 44 offices nationwide. Established in 1944, the company was formed through the merger of Zenith Administrators and American Benefit Plan Administrators in 2011, enhancing our strength and capabilities.

We are dedicated to hiring exceptional employees who share our commitment to high-quality work, outstanding service, and mutual respect. If you value an environment where individuals—both employees and clients—are prioritized, consider contributing your talents to Zenith American.



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