Senior Client Relationship Manager

2 weeks ago

Seattle, Washington, United States Forrester Full time
About Forrester:

At Forrester, we tackle groundbreaking, essential challenges that business and technology leaders encounter today. We are committed to empowering talented individuals to excel every day. Our community is made up of intelligent individuals and diverse voices who unite to prioritize the needs of our clients and each other.

Our achievements stem from a culture of curiosity, bravery, and a relentless focus on customer satisfaction. We encourage boldness in the workplace. Join us in shaping an extraordinary future.

Role Overview:

As a vital member of Forrester's core sales team, you will cultivate enduring relationships with established high-tech client accounts, enhance client engagement, and identify avenues for growth.

You will gain expertise in the high-tech sector and assist clients in executing customer-centric, go-to-market strategies that drive their growth.

As a trusted advisor to executives in strategy, sales, marketing, and product development, you will partner with leaders who influence and propel their business growth.

This position offers an exceptional opportunity for personal development as a sales professional while collaborating with some of the most innovative and impactful brands in the high-tech arena.


Key Responsibilities:

Act as a trusted business consultant for your clients by leveraging Forrester's esteemed research on emerging technologies, customer experience, and the methodologies for scaling high-growth enterprises.

Collaborate with Forrester's elite industry analysts and ecosystem to provide and implement tailored client solutions. Formulate and execute a territory strategy aimed at fostering customer growth.

Identify critical business initiatives, engage new cross-functional buying groups, and create sales opportunities to enhance contract value and client retention.

Stay close to your clients. Listen attentively to comprehend their business needs, competitive landscape, vision, and objectives.

Build and maintain relationships with executive-level contacts to grasp their evolving technology environments, acknowledge the complexity of their challenges, and pinpoint new sales opportunities within the account.

Employ our client engagement model to deliver exceptional value and client satisfaction.

Utilize our comprehensive buyer insights research, buyer-aligned sales processes, and effective internal sales tools and technologies to achieve superior results.

Meet overall renewal and enrichment targets for assigned territory accounts. Clearly articulate the value of Forrester's unique offerings. Maintain expertise in our product and service portfolio to align the right solutions with client requirements.

Qualifications:
  • Demonstrated history of high-performance sales.
  • A collaborative team player.
  • Five to six years of experience in a B2B consultative sales environment or as a successful SDR/BDR, selling intangible products, concepts, and solutions to business leaders.
  • Relevant B2B industry experience, such as in technology, financial services, business services, professional services, or healthcare.
  • Proficient in relationship building, consultative selling, prospecting, and delivering outstanding customer experiences through a "customer-focused" approach.
  • Experience with omnichannel outreach to engage new buying groups and prospects.
  • Skilled in negotiating advanced opportunities and selling to executive-level contacts.
  • Experience in territory forecasting and proactive, systematic pipeline management within a CRM system.

Please note that the salary range is inclusive of all applicable US geographies and is based on the position as described in this listing. The offered compensation may vary within this range and is contingent upon the successful candidate's qualifications and experience.

  • Senior Client Relationship Manager

    2 weeks ago

    Seattle, Washington, United States Alliant Insurance Services Full time

    Senior Client Relationship Manager Alliant Insurance Services is committed to delivering innovative employee benefits solutions that empower growth and well-being. As a leading insurance brokerage firm, we pride ourselves on our ability to address our clients' health and welfare insurance needs with unparalleled expertise and service. This role presents an...

  • Senior Client Relationship Manager

    2 weeks ago

    Seattle, Washington, United States Forrester Full time

    About Forrester:At Forrester, we tackle pioneering and essential challenges that business and technology leaders encounter today. We are committed to empowering talented individuals to excel every day. Our community is comprised of intelligent individuals and diverse voices united in doing what is right for our clients and each other. Our achievements stem...

  • Client Relationship Manager

    2 weeks ago

    Seattle, Washington, United States Tech Mahindra Full time

    Role OverviewAs a Client Relationship Manager, you will be pivotal in ensuring client satisfaction and fostering long-term partnerships. Your expertise will be crucial in addressing client needs and concerns effectively.Key Responsibilities• Act as the primary liaison for all client-related inquiries and issues.• Cultivate and enhance client...

  • Client Relationship Manager

    2 weeks ago

    Seattle, Washington, United States Randstad USA Full time

    Overview: Randstad USA is committed to enhancing its presence in the market and is seeking a skilled Account Manager for our Randstad Digital division. This role is pivotal in fostering new business opportunities through direct client interactions, strategic territory management, and effective service promotion. Your Mission: As an Account Manager, your...

  • Client Relationship Manager

    2 weeks ago

    Seattle, Washington, United States Randstad USA Full time

    Overview: Randstad USA is seeking a dedicated Account Manager to enhance our Randstad Digital division. This role is pivotal in driving business growth through direct client interactions and strategic territory management. Your Mission: As an Account Manager, you will focus on fostering robust relationships with clients, understanding their unique needs, and...

  • Client Relationship Manager

    1 week ago

    Seattle, Washington, United States Randstad USA Full time

    Overview:Randstad USA is committed to enhancing our capabilities and is looking to expand our team with an Account Manager in our Digital division. This role presents a unique opportunity to engage with potential clients and prepare for future growth.Your Purpose: Understand the motivations behind our work. Listen to our team members share their experiences...

  • Client Relationship Manager

    1 week ago

    Seattle, Washington, United States Randstad USA Full time

    Overview:Randstad USA is committed to expanding its footprint in the digital landscape and is looking for a skilled Account Manager to drive our initiatives forward. This role is pivotal in establishing connections and fostering relationships that lead to mutual success.Your Responsibilities:Conduct in-depth analysis of market dynamics to position Randstad...

  • Client Relationship Manager

    1 week ago

    Seattle, Washington, United States Randstad USA Full time

    Overview:Randstad USA is committed to enhancing our workforce and anticipates the emergence of new positions in the near future. This is an excellent chance to establish connections early and remain informed about upcoming opportunities.Your Purpose: Discover the motivations of our team members and their personal journeys.As a pivotal member of Randstad...

  • Client Relationship Manager

    3 days ago

    Seattle, Washington, United States LSG Sky Chefs Full time

    Job Description:Job Title: Client Relationship ManagerJob Summary:We are seeking a highly skilled Client Relationship Manager to join our team at LSG Sky Chefs. As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with our airline clients, ensuring their needs are met and exceeded.Key...

  • Lead Client Relationship Manager

    1 week ago

    Seattle, Washington, United States EMCOR Government Services Full time

    EMCOR Government Services is a leading provider of mechanical and electrical solutions across various sectors. Our focus is on delivering top-notch HVAC mechanical services, including maintenance, repairs, and system enhancements tailored to meet the specific needs of our clients.Position: Senior Account Manager Key Responsibilities Establish and nurture...

  • Lead Client Relationship Manager

    1 week ago

    Seattle, Washington, United States EMCOR Government Services Full time

    EMCOR Government Services is a distinguished entity within the EMCOR Group, recognized as a premier provider of mechanical and electrical services on a global scale. Our focus lies in delivering HVAC mechanical solutions, encompassing maintenance, repairs, and system enhancements to optimize efficiency and fulfill client requirements.Position: Senior Account...

  • Client Relationship Manager

    2 weeks ago

    Seattle, Washington, United States CPS Full time

    Client Relationship Manager – Dairy Nutrition (Pacific Northwest)As a Client Relationship Manager, you will cultivate and sustain effective business connections with a select group of ruminant producers, leading to enhanced sales of our offerings. Your role will involve identifying and nurturing relationships with influential figures in the ruminant...

  • Client Relationship Manager

    2 weeks ago

    Seattle, Washington, United States World Wide Technology Full time

    About World Wide Technology (WWT)At WWT, we are driven by innovation and creativity, dedicated to fostering growth and future advancements. Our exceptional culture, comprehensive benefits, and commitment to developing state-of-the-art technology solutions make WWT a leader in the industry.Founded in 1990 and headquartered in St. Louis, Missouri, WWT has...

  • Client Relationship Manager

    2 weeks ago

    Seattle, Washington, United States LotusFlare, Inc. Full time

    Dynamic Role for an Account Manager at LotusFlare, Inc.Location: Remote Position Summary:The Account Manager plays a crucial role in managing client relationships, working closely with diverse teams to ensure client satisfaction and drive account growth. This position entails overseeing stakeholder interactions, spotting business opportunities, and managing...

  • Client Relationship Manager

    2 weeks ago

    Seattle, Washington, United States LotusFlare, Inc. Full time

    Dynamic Role for an Account Manager at LotusFlare, Inc.Location: Remote Position Overview:The Account Manager plays a pivotal role in managing client relationships, ensuring satisfaction, and driving account growth. This position involves engaging with stakeholders, recognizing business opportunities, and supervising both commercial and operational...

  • Client Relationship Manager

    7 days ago

    Seattle, Washington, United States McKinstry Full time

    About the RoleMcKinstry is a leading provider of innovative solutions for the built environment. We are seeking a highly skilled Account Manager to join our team and contribute to our mission of creating a thriving planet.Key ResponsibilitiesDevelop and maintain strong relationships with key client stakeholders to ensure client objectives and issues are...

  • Client Relationship Manager

    2 weeks ago

    Seattle, Washington, United States Concord Technologies Full time

    Job OverviewPosition: Account ManagerCompany: Concord TechnologiesConcord Technologies is actively seeking a dedicated Account Manager to enhance its dynamic team. This role is pivotal in fostering robust relationships with our diverse clientele and driving revenue growth through strategic upselling initiatives.Key Responsibilities:Oversee the complete sales...

  • Retail Client Relationship Manager

    2 weeks ago

    Seattle, Washington, United States TEPHRA Full time

    Position: Client Partner - RetailKey Responsibilities:Extensive experience in managing customer relationships at the executive level, ensuring alignment with client objectives.Ownership of business development initiatives and accountability for Profit and Loss (P&L) outcomes.Engagement with associates to foster talent development and enhance team...

  • Client Relationship Executive

    2 weeks ago

    Seattle, Washington, United States ArcBest Full time

    About ArcBest: ArcBest is a premier logistics provider known for its innovative problem-solving capabilities that address intricate supply chain challenges.Position Overview: We are currently seeking a Client Relationship Executive to become a vital part of the ArcBest team. In this role, you will collaborate closely with a Senior Account Manager or a team...

  • Senior Client Relationship Manager, Retail CPG Sales

    2 weeks ago

    Seattle, Washington, United States Amazon Full time

    Position Overview:As a Senior Client Relationship Manager, you will play a pivotal role in enhancing the adoption of Amazon Web Services by strategically engaging with top-tier accounts within the Fortune 1000. Your blend of business acumen and technical expertise will be essential in positioning Amazon as a leading technology platform provider.Key...