TruPartner Team Member

3 days ago


Cincinnati, Ohio, United States TruPartner Credit Union Full time

**Job Opportunity**

We are seeking a highly motivated and organized individual to join our team as a TruPartner Team Member. As a Call Center Representative, you will be responsible for providing exceptional service to our members, answering incoming calls, and resolving member complaints.

This is a full-time opportunity with a competitive estimated salary of $45,000 - $65,000 per year, depending on experience. Benefits include health, dental, and vision coverage, as well as life and disability insurance.

Key Responsibilities:

  • Proactively discuss policies, programs, orders, payments, products, and services with members
  • Listen and empathize with members to resolve complaints in a calm and composed manner
  • Collaborate with other departments as needed to ensure excellent customer service

Requirements:

  • 2+ years of customer service experience
  • Bachelor's degree in a related field (e.g., business, communications)
  • Excellent communication and problem-solving skills

**Benefits**

We offer a comprehensive benefits package, including health, dental, and vision coverage, as well as life and disability insurance. You will also have opportunities for growth and professional development within our organization.

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