Environmental Claims Account Manager

1 week ago


Boston, Massachusetts, United States RESOLUTE MANAGEMENT Full time
Job Overview

Resolute Management, Inc. operates as a Third-Party Administrator, specializing in the management of intricate environmental, asbestos, and latent type insurance claims. As a proud member of the Berkshire Hathaway insurance family, we provide our employees with the advantages of a large organization while maintaining a welcoming, small company culture.

POSITION SUMMARY:

The Associate Account Manager for Direct Claims is responsible for overseeing and assisting in the monitoring, assessment, and coordination of activities related to environmental, asbestos, and latent type claims. This includes addressing coverage disputes and ensuring appropriate reserve levels are established.

KEY RESPONSIBILITIES:

  • Evaluate and investigate new loss notifications and claim submissions.
  • Collaborate with policy search teams to locate necessary coverage documentation.
  • Promptly assess and categorize claims under relevant primary, umbrella, and excess coverage.
  • Facilitate the engagement of defense counsel with both internal and external parties.
  • Develop and coordinate defense strategies in collaboration with insured parties, legal counsel, and other insurance providers.
  • Proactively manage the claims resolution process, participating in mediations as required within the scope of settlement authority.
  • Coordinate with the reinsurance department to notify new accounts, provide updates on existing claims, and respond to reinsurer inquiries.
  • Work alongside in-house legal teams to handle declaratory judgment actions, including the formulation and execution of resolution strategies and settlement evaluations.
  • Assist in determining appropriate reserve levels for claims.
  • Ensure timely processing of payments, verifying correct allocation across relevant policies.
  • Manage Allocated Loss Adjustment Expenses (ALAE) through strategic oversight and billing coordination.
  • Document claims accurately in accordance with established protocols.
  • Maintain necessary adjuster licenses as required.
  • Travel as necessary for job responsibilities.

PERFORMANCE EXPECTATIONS:

  • Exhibit strong analytical capabilities.
  • Demonstrate effective verbal and written communication skills, ensuring clarity and proper grammar.
  • Possess excellent interpersonal skills.
  • Meet established deadlines consistently.
  • Respond to inquiries with urgency and professionalism.
  • Work collaboratively in a team-oriented environment.
  • Effectively manage multiple tasks and adapt to interruptions.
  • Follow instructions and established procedures diligently.
  • Show proficiency in MS Word, Excel, and online applications.
  • Pay close attention to detail.
  • Perform well under pressure and exercise sound judgment in sensitive situations.

EDUCATIONAL REQUIREMENTS:

  • Bachelor's degree required.
  • Juris Doctor (J.D.) preferred.
  • Professional designations such as CPCU are advantageous.
  • Independent Property and Casualty adjuster's license is a plus.

EXPERIENCE REQUIREMENTS:

  • Experience with NYCAL is preferred.
  • A minimum of 5 years in private practice related to asbestos or similar toxic tort litigation is required.


Job Type: Full-time



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