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Medical Office Coordinator

2 months ago

Burlington, United States OI Infusion Full time
Job Summary

As a key member of the OI Infusion team, the Medical Receptionist will serve as the primary point of contact for internal and external stakeholders, including the Medical Director, Practice/Office Manager, and practice staff.

Key Responsibilities:

  • Act as the point of contact for internal and external stakeholders, including the Medical Director, Practice/Office Manager, and practice staff.
  • Check in and room patients, including taking vital signs, weights, monitoring, and management of patients' labs and last MD appointments.
  • Be knowledgeable in multiple Electronic Medical Record (EMR) systems, with experience in ECW being a plus.
  • Assist with daily management and inventory reconciliation.
  • Directly communicate with patients, nursing staff, and providers, including receiving and making phone calls, scheduling patient appointments, and completing daily appointment reminder calls.
  • Prepare patient charts.
  • Scan and upload documents.
  • Have a basic understanding of clinical knowledge to obtain prior authorization.
  • Perform other duties as requested within your scope of practice.
Job Qualifications

Requirements:

  • Excellent communication skills.
  • Team player with the ability to work well in a fast-paced environment.
  • Positive and proactive attitude.

Minimum Requirements:

  • 2-3 years of related experience and/or training in a similar medical practice/field.
  • Current BLS, AHA, or CPR certification for healthcare.
  • Self-driven and comfortable working independently.
  • Experience accessing Electronic Medical Records.
  • Inventory Management.
  • Microsoft 365 (Teams, SharePoint, and OneDrive).
  • Microsoft Office (Word, Excel).
  • Licensed medical assistant (a plus).