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Medical Office Receptionist

1 month ago

South Burlington, Vermont, United States Vermont Employer Full time
Job Summary

We are seeking a reliable and detail-oriented Registration Clerk to join our team at ClearChoiceMD in South Burlington, VT. As a key member of our urgent care center, you will be responsible for registering patients, gathering demographic and insurance information, and providing excellent customer service.

Key Responsibilities
  • Greet patients in a friendly and helpful manner
  • Obtain accurate demographic and insurance information, and verify insurance coverage
  • Generate fee slips, review information for accuracy, and provide necessary forms to patients
  • Collect payments, insurance co-pays, and PDRX charges
  • Coordinate patient care and patient records with other clinic locations
  • Perform various administrative tasks, such as photocopying, faxing, and filing
  • Maintain accurate records and logs of daily activities
Requirements
  • High school diploma or equivalent
  • 1-3 years of customer service experience in a medical practice or retail environment
  • Proficient in MS Office programs, such as Word, Excel, and SharePoint
  • Experience with Athena, DocuTap, and/or When2Work is preferred
Work Environment

This position operates in a medical office setting and may involve exposure to communicable diseases, toxic substances, and other conditions common to a clinic environment.

Physical Demands

This position requires a high level of work performed at a computer terminal, regular use of a telephone or headset equipment, and occasional repetitive motions.