Scheduling Coordinator

2 weeks ago


Indianapolis, Indiana, United States Amada Senior Care of Central Indiana Full time
Job Title: Scheduling Coordinator

Amada Senior Care of Greater Indianapolis is seeking a highly organized and customer-focused Scheduling Coordinator to join our team. As a key point of contact for clients and caregivers, you will be responsible for scheduling caregivers for client shifts and ensuring exceptional client satisfaction.

Key Responsibilities:
  • Select, schedule, and coordinate caregivers based on assessment information and care plan details for new and existing clients.
  • Own and drive excellence in scheduling of caregivers, responding to situations where scheduling conflicts, emergencies, and/or "call outs" arise.
  • Contact clients and/or their representative to determine scheduling needs and engage with them to receive and act upon feedback regarding services.
  • Enter and maintain data for Personal Care Attendants in relevant systems, ensuring they are updated on individualized care plans for clients.
What We Offer:
  • Competitive wages based on experience
  • Friendly work environment
  • Paid holidays
  • Work-life balance

We are committed to providing quality, efficient, comprehensive, and effective home care services. If you are a team player with high energy and outstanding customer service skills, we encourage you to apply for this exciting opportunity.



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