Account Manager, Autonomous Mobile Robots Specialist

7 hours ago


Troy, Michigan, United States Magna International Full time
About Us

We envision a future where everyone can live and move without limitations. To achieve this, we're developing technologies, systems, and concepts that make vehicles safer and cleaner, while serving our communities, the planet, and people.

Our Mission

We're a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape.

About the Role

We're seeking an Account Manager to join our New Mobility group. This individual will be responsible for managing sales related to our New Mobility AMR & Software suite of services. We're looking for someone with a background in robotics and a passion for sales and customer relations.

Responsibilities
  1. Serve as the primary point of contact for sales customers, with regular touch points to understand their needs and operations.
  2. Work cross-functionally to manage customer needs and resolve issues.
  3. Manage the commercial elements of each opportunity throughout pre-sales, development, and after SOP to identify and address commercial issues.
  4. Collaborate with Solutions Engineers (Software & AMR) to understand customer issues and improve our AMR & Software suite of services.
  5. Develop and implement sales strategies to achieve revenue, profit, and drive market growth targets, aligning with our overall business strategy.
  6. Work with the Sales Director to establish and monitor the sales process, including CRM tool configuration and management.
  7. Create sales metrics, dashboards, and establish review meetings on a regular cadence with other teams (product, engineering, manufacturing, deployment, and leadership).
  8. Plan, lead, and manage the quote process for targeted Magna divisions to completion, spending time at/with the divisions to understand their requirements and gain knowledge of figures and ensure accuracy.
  9. Ensure opportunities deliverables and timing are understood by the Magna New Mobility extended team, and customer expectations are met.
Requirements

We're looking for a Bachelor's degree in business administration, engineering, or a related field, or an equivalent combination of education and experience. The ideal candidate will have a minimum of 5 years of experience in sales and account management, substantial knowledge of robotics and software commercialized as a service, and a proven track record of closing deals.

Preferred experience in robotics or automation industries, customer-facing roles, documenting and reporting updates and current onsite activities, and a passion for and ability to easily pick up new technologies.

What We Offer

At Magna, you can expect an engaging and dynamic environment where you can help develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed.

As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. We believe that your career path should be as unique as you are.

Site Benefits

We're proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.



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