Restaurant Operations Manager

5 days ago


Sterling Heights, Michigan, United States Wendy's Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Wendy's. As a key member of our management team, you will be responsible for the overall success of our restaurant, ensuring that our guests receive an exceptional dining experience.

Key Responsibilities
  • Leadership and Management: Lead and manage a team of restaurant staff, providing guidance, coaching, and development opportunities to ensure high levels of performance and guest satisfaction.
  • Operational Excellence: Ensure that all restaurant operations are running smoothly, efficiently, and in compliance with company standards and policies.
  • Guest Experience: Foster a positive and welcoming environment for our guests, ensuring that their needs are met and exceeded.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs to achieve profitability.
  • Health and Safety: Ensure that the restaurant is maintained in a clean and safe environment, adhering to all health and safety regulations and protocols.
  • Training and Development: Provide ongoing training and development opportunities for restaurant staff to enhance their skills and knowledge.
Requirements
  • Education and Experience: A minimum of three to five years of experience in a restaurant management role, with a proven track record of success.
  • Skills and Qualifications: Strong leadership and management skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for delivering exceptional guest experiences.


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