Restaurant Operations Manager

4 weeks ago


Madison Heights, Michigan, United States Dairy Queen Full time
Restaurant Operations Manager

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Dairy Queen. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, including managing inventory, controlling costs, and maintaining high standards of quality and customer service.

Key Responsibilities:

  • Manage restaurant operations, including inventory control, cash control, and quality assurance.
  • Lead and develop a high-performing team of shift leads and crew members.
  • Assist in the execution of the restaurant's business plan, including analyzing sales and profit data, and making recommendations for improvement.
  • Ensure that all employees are trained and knowledgeable on all PRIDE systems and routines, product recipes, food safety practices, and restaurant safety practices.

Requirements:

  • Minimum 1-3 years of high-volume restaurant leadership experience, required.
  • High School diploma or equivalent, required.
  • Proven track record of effectively managing COGS and labor.
  • Strong knowledge and application of safe food handling practices.
  • Must be ServSafe certifiable or similar certification.

About Us:

Dairy Queen is a leading quick-service restaurant chain with a rich history of creating positive memories for our customers. We are committed to providing exceptional customer service, quality products, and a fun and welcoming environment for our employees and customers alike.



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