Technical Service Liaison

18 hours ago


Houston, Texas, United States PrideStaff Full time

PrideStaff is seeking a highly skilled Technical Service Liaison to join our team. Estimated Annual Salary: $50,000 - $65,000.

In this critical role, you will serve as the bridge between our customers and our field technicians, responsible for receiving and addressing customer inquiries regarding mechanical issues with their equipment.

You will utilize your exceptional communication skills to provide solutions, respond to concerns, and ensure complete satisfaction with our services. If a resolution cannot be achieved over the phone, you will coordinate the dispatch of a field technician to the customer's location.

Your responsibilities will also include:

  • Communicating effectively with field technicians
  • Preparing work estimates for customers
  • Submitting job orders for billing purposes

This position offers a unique blend of technical expertise and interpersonal skills, making it an ideal fit for individuals who excel in dynamic environments and value building lasting relationships with clients.



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