Treasury Management Operations and Support Specialist
5 days ago
We are seeking a highly skilled Treasury Management Operations and Support Specialist to join our team at First National Bank of Pennsylvania. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Respond to client inquiries and resolve issues in a timely and professional manner.
- Implement new Treasury Management services and deposit accounts, ensuring accurate and timely setup.
- Maintain client files and submit new pricing and changes for Treasury Management services and deposit products.
- Provide excellent customer service, responding to emails and calls in a timely manner.
- Escalate ongoing issues to Level 2 Support as needed.
- Use tracking systems to monitor queues and meet Service Level Agreements.
- High school diploma or equivalent required.
- 1 year of experience in general banking, with a focus on treasury management.
- Excellent communication and customer service skills.
- Ability to use general office equipment and software, including MS Word, Excel, and PowerPoint.
- Associate's degree or higher.
- Experience in commercial and retail banking products.
First National Bank of Pennsylvania is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment.
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Pittsburgh, Pennsylvania, United States First National Bank of Pennsylvania Full timeJob SummaryWe are seeking a highly skilled Treasury Management Operations and Support Specialist to join our team at First National Bank of Pennsylvania. As a key member of our operations team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our treasury management services.Key...
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