Scheduling Coordinator

4 days ago


Lakeland, Florida, United States StaffBuildersHR Full time
About the Job

At StaffBuildersHR, we're seeking a highly organized and detail-oriented Scheduling Assistant to support our growing operations. This position will be focused on coordinating appointments for our plumbing division, with the potential to expand into scheduling for restoration and HVAC services in the future.

Key Responsibilities
  • Coordinate service appointments with customers, property managers, and tenants, focusing primarily on residential clients, as well as commercial clients.
  • Handle incoming calls, providing excellent customer service, and addressing inquiries or scheduling needs promptly.
  • Maintain regular communication with plumbers throughout the day to coordinate new jobs and address any scheduling changes.
  • Ensure plumbers complete necessary administrative tasks in the system, following up as needed to maintain accuracy and efficiency.
  • Utilize the scheduling system to manage appointments, keep accurate records, and track job progress.
  • Be flexible in handling the dynamic nature of the job, adjusting schedules and tasks as new jobs come in.
Requirements
  • Experience in a scheduling or administrative role, ideally within the trades or service industry.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Excellent communication skills, both verbal and written, with a focus on customer service.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Familiarity with plumbing services and/or skilled trades is a plus.
What We Offer
  • $20.00/hr, depending on experience.
  • Monday – Friday, 7:30am – 4:00pm.
  • Paid time off.
  • Paid holidays.

StaffBuildersHR offers a weekly pay plus a benefits package after your temporary period. We're committed to providing a quick and respectful hiring process, often being able to offer you a job the same day you apply.


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