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Administrative Coordinator

2 months ago

Lakeland, Florida, United States GFL Environmental Full time

Position Overview:

The Administrative Coordinator role is essential for managing the overall activities of the front office, including the reception area, mail handling, and significant purchasing requests. This position also involves directing and coordinating office services and related functions, with a focus on developing and overseeing programs for optimal utilization of services and equipment. Additionally, the role encompasses organizing internal office relocations and facilitating arrangements for office meetings.

Key Responsibilities:

• Serve as a Backup Dispatcher/Customer Service Representative as needed, covering for staff during their time off.

• Assist in ensuring the accuracy and completion of service verification reporting for Polk County.

• Support the branch in achieving goals and fulfilling requests from the Division and Home Office.

• Create and maintain monthly reports on solid waste and service verification.

• Process municipal purchase invoices, track them, and maintain the monthly billing spreadsheet.

• Handle manual billing for municipal and commercial accounts.

• Process credits and sales adjustments within established limits.


• Ensure the accuracy of all billing, including roll-off work orders, and input manual billing accounts into the ERP system.

• Prepare all month-end reports, including landfill accruals and commodity reports, ensuring timely and accurate completion.

• Order and manage inventory related to office supplies.

• Assist supervisors and managers with payroll processing for all branch personnel.

• Complete employee data sheets to update employee status and scan payroll reports in the HRIS system.

• Train new staff on branch procedures, customer service, and computer systems.

• Conduct new hire orientation, prepare new hire packets, and ensure they are sent to the Home Office.

• Organize and schedule public relations and customer service events for the branch.

• Provide backup for incoming calls and direct messages to the appropriate personnel.

• Comply with all applicable laws, regulations, and company policies, procedures, and directives from supervisors.

• Perform other reasonable duties as required or requested by management.

Qualifications:

• High school diploma; BS/BA in office administration or relevant experience preferred.

• 2-4 years of related experience and/or training.

• 1-2 years of supervisory and customer service experience.

• Equivalent combination of education and experience is acceptable.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.