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Business Development Manager

2 months ago

Riverside, California, United States RDO Integrated Controls Full time

Job Summary:

The General Manager will provide leadership in evaluating, allocating, and managing human, physical, and financial resources in the development and deployment of the business plan. This individual will create a work environment that optimizes the profitable growth of the business, the personal growth of team members, and the satisfaction of customers.

Key Responsibilities:

  • Lead the process of defining and communicating RDO Integrated Controls' Core Values, vision, and mission.
  • Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.
  • Develop and deploy a comprehensive strategic business plan in alignment with the organization's financial and operational objectives.
  • Ensure all RDO Integrated Controls policies and procedures are followed within the store.
  • Coordinate and delegate activities through the store management team.
  • Coach and mentor store team members on a regular basis.
  • Ensure customer satisfaction by working with all departments to know the customers' current and future expectations and resolving customer concerns.
  • Review monthly receivables with department managers, establish collection plans, and monitor aggressively.
  • Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
  • Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long-term relationships with customers.
  • Ensure the company/location reputation and image in the community is consistent with RDO Integrated Controls' Core Values, and that business relationships with all stakeholders are not compromised.
  • Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.
  • Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
  • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.

Requirements:

  • Proven business and people management experience.
  • Operational expertise in sales, parts, and service.
  • Excellent analytical and problem-solving skills.
  • Knowledge of John Deere agriculture, construction, and/or Vermeer dealership business operations.
  • Excellent customer service skills.
  • Excellent oral and written communication skills.
  • Excellent computer skills.
  • College degree preferred.
  • Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.