ITSM Deployment Coordinator

1 week ago


Plano, Texas, United States VDart Full time

VDart is looking for a highly skilled Release Manager And ITSM Specialist to join our team. The successful candidate will be responsible for ensuring the smooth and efficient deployment of software releases.

About the Job

As a key member of our IT operations team, you will collaborate closely with cross-functional teams, including Development, DevOps, and QA, to ensure high-quality software releases while minimizing risks and downtimes.

Key Responsibilities:

  • Coordinate & collaborate closely with cross-functional teams to ensure high-quality software releases while minimizing risks and downtimes.
  • Responsible for ensuring the smooth and efficient deployment of software releases.
  • Establish release processes and best practices to maintain a consistent and efficient deployment pipeline.
Responsibilities

Our ideal candidate will have:

  • 3+yrs release management, deployment automation, and change management in a cloud-based environment.
  • Familiarity with Canary Region deployment strategies and related tools to manage gradual rollouts effectively.
  • Strong experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, CircleCI) and version control systems (e.g., Git).

We also require proficiency in scripting and automation (e.g., Bash, Python) to streamline deployment workflows and knowledge of configuration management tools (e.g., Ansible, Chef, Puppet) and infrastructure-as-code (IaC) principles.

We expect ITIL Certification (version 4) and a strong understanding of ITIL best practices.

The ideal candidate will have JIRA Service Management and ServiceNow experience.

What You'll Get

In return for your hard work, we offer an estimated salary of $120,000 per year, plus benefits, including health insurance, retirement plans, and paid time off.



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