Technical Support Specialist
6 days ago
We are seeking a highly skilled Technical Support Specialist to join our team at Movate. As an expert in end user computing, you will play a crucial role in ensuring the smooth operation of our IT systems.
About the RoleThis is a fantastic opportunity for a motivated and experienced technical professional to work with a leading organization like Movate. The successful candidate will be responsible for providing top-notch support to our end users, resolving technical issues efficiently, and working closely with cross-functional teams to drive business outcomes.
Key Responsibilities:
- Provide exceptional support to end users, resolving technical issues related to Windows 10 and 11, Anti-virus software, VPN, Security patches, Office 365 applications, and other desktop technologies.
- Collaborate with the IT team to ensure seamless integration of new technologies and tools, such as Windows Deployment Services, DNS, DHCP, and ITSM tools.
- Develop and maintain knowledge of IT Asset Management, IT Asset handover, and takeover processes.
Requirements:
- 1-3 years of experience in IT Helpdesk, End Users Computing, and support.
- Strong knowledge of Windows 10 and 11, Anti-virus software, VPN, Security patches, Office 365 applications, and other desktop technologies.
- Good communication skills, clear understanding of technical areas, and basic understanding of LAN & WAN concepts.
What We Offer:
- A competitive salary of $65,000 - $80,000 per annum, based on experience.
- A dynamic and supportive work environment with opportunities for growth and development.
- A range of benefits, including health insurance, retirement plans, and paid time off.
We look forward to hearing from you if you are a motivated and experienced technical professional looking to take your career to the next level.
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