Technical Support Specialist

6 days ago


Plano, Texas, United States Movate Full time

We are seeking a highly skilled Technical Support Specialist to join our team at Movate. As an expert in end user computing, you will play a crucial role in ensuring the smooth operation of our IT systems.

About the Role

This is a fantastic opportunity for a motivated and experienced technical professional to work with a leading organization like Movate. The successful candidate will be responsible for providing top-notch support to our end users, resolving technical issues efficiently, and working closely with cross-functional teams to drive business outcomes.

Key Responsibilities:

  • Provide exceptional support to end users, resolving technical issues related to Windows 10 and 11, Anti-virus software, VPN, Security patches, Office 365 applications, and other desktop technologies.
  • Collaborate with the IT team to ensure seamless integration of new technologies and tools, such as Windows Deployment Services, DNS, DHCP, and ITSM tools.
  • Develop and maintain knowledge of IT Asset Management, IT Asset handover, and takeover processes.

Requirements:

  • 1-3 years of experience in IT Helpdesk, End Users Computing, and support.
  • Strong knowledge of Windows 10 and 11, Anti-virus software, VPN, Security patches, Office 365 applications, and other desktop technologies.
  • Good communication skills, clear understanding of technical areas, and basic understanding of LAN & WAN concepts.

What We Offer:

  • A competitive salary of $65,000 - $80,000 per annum, based on experience.
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A range of benefits, including health insurance, retirement plans, and paid time off.

We look forward to hearing from you if you are a motivated and experienced technical professional looking to take your career to the next level.



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