Parts Sales Consultant

2 weeks ago


Jefferson City, Missouri, United States Crown Power and Equipment Full time
Job Type: Full-time

Position Overview:
At Crown Power & Equipment, the Parts Sales Consultant is integral to our operations. This role involves supporting both external clients and internal departments with their specific requirements.

The Parts Sales Consultant serves as the main contact for incoming calls and walk-in inquiries.

In addition to addressing customer parts requests, this position fosters strong relationships with clients to ensure ongoing collaboration.

Key Responsibilities:
  • Assist both internal and external customers in person and via phone.
  • Prepare quotes for parts orders.
  • Determine parts availability and place orders accordingly.
  • Receive and deliver parts efficiently.
  • Maintain accurate inventory records and product organization.
  • Restock inventory and support merchandise displays.
  • Match invoices with packing lists.
  • Utilize electronic business systems and other software proficiently.

Due to the dynamic nature of our industry, the essential functions of this role may evolve over time.


Qualifications:

Skills and Competencies:

Ability to respond promptly and professionally to customer needs
Strong verbal and written communication skills
Excellent customer service and telephone etiquette
Capability to manage and resolve conflicts effectively
Proficient time management and multitasking abilities
Attention to detail
Ability to work independently
Strong computer skills, particularly with Microsoft Office Suite.

Familiarity with HBS is advantageous.
Knowledge of Case IH and Kubota equipment and parts is preferred but not mandatory.


Physical Requirements:

Must be capable of standing for extended periods, as well as walking, climbing stairs, reaching, pushing, pulling, kneeling, leaning, and twisting.
Ability to regularly lift and/or move up to 10 lbs., frequently lift and/or move up to 25 lbs., and occasionally lift and/or move up to 50 lbs.

Must be fit to work in various weather conditions.


Preferred Qualifications:

High School diploma or equivalent
1-3 years of experience in Parts Sales within a similar industry is required.
Candidates must successfully complete pre-employment screenings, including background checks and drug testing.


Classification:
Non-exempt FT

Reports To:
Parts Manager
Equal Opportunity Employer
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