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Sales Associate
2 months ago
POSITION SUMMARY:
Genuine Parts Company (GPC), specifically the Hydraulic Supply Company (HSC) division, is on the lookout for a dedicated Counter Sales Representative. This role is essential in delivering exceptional customer service and support at a pivotal branch within the Retail and Service sector of HSC. It presents a fantastic opportunity for a driven and skilled individual to advance within a dynamic team and a thriving organization.
KEY RESPONSIBILITIES:
- Enhance branch sales by delivering outstanding customer service to the local clientele.
- Engage with customers directly, utilizing product knowledge and expertise.
- Diagnose customer issues and propose innovative solutions.
- Assemble and customize customer orders as needed.
- Maintain comprehensive knowledge of all equipment and its applications.
- Collaborate closely with the Branch Manager and external sales team to foster business growth.
- Support the overall upkeep and organization of the branch.
- Adhere to all safety protocols and guidelines.
- Cultivate and maintain strong relationships with customers.
- Prioritize customer service and value in every interaction.
EDUCATIONAL BACKGROUND & EXPERIENCE:
- High School Diploma or GED is preferred.
- A minimum of five (5) years of relevant experience or an equivalent combination of education and experience.
SKILLS AND QUALIFICATIONS:
- Positive demeanor and attitude.
- Eagerness to learn and engage in hands-on tasks.
- Proficient in using hand tools and workshop equipment.
- Ability to thrive in a fast-paced work environment.
- Effective time management and deadline adherence.
- Familiarity with Microsoft Office applications.
- Comfortable in a consultative sales environment.
- Mechanical or technical aptitude is advantageous.
- Knowledge of various hoses and thread configurations is a plus.
- Experience in industrial sales is beneficial.
- Basic understanding of hydraulic systems is a plus.
- Familiarity with Epicor P21 software is advantageous.
- Bilingual abilities (English/Spanish) are a plus.
PHYSICAL REQUIREMENTS:
CERTIFICATIONS:
- No specific certifications required.
SUPERVISORY ROLE:
BUDGETARY RESPONSIBILITY:
- None.
COMPANY OVERVIEW:
Genuine Parts Company offers a comprehensive benefits package, including healthcare options, 401(k) plans, tuition reimbursement, and paid time off for vacations, sick leave, and holidays.
GPC is committed to conducting its business in a manner that respects diversity and inclusion, ensuring that all employment decisions are based on individual merit and business needs.