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Client Support Specialist

2 months ago

Wichita, Kansas, United States Spirit AeroSystems Full time

Client Engagement:
Serve as the main point of contact between the organization and its production clientele, responding to inquiries related to products, tracking missing shipments, and providing clarity on customer orders for the logistics team.

Order Processing:
Oversee customer requests and ensure efficient management of service-related tasks, maintaining a high standard of customer satisfaction and operational excellence.

Communication Skills:
Utilize strong interpersonal skills to effectively communicate with customers, ensuring their needs are met and fostering positive relationships.

Problem Resolution:
Address and resolve customer issues promptly, employing critical thinking and resourcefulness to enhance the overall customer experience.