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Sales Support Administrative Coordinator

2 months ago

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Tindell's, Inc. stands as a premier manufacturer of construction materials and cutting-edge solutions. With a legacy spanning over 125 years, our East Tennessee-based company has consistently delivered products and services that empower clients to create exceptional environments for living, working, and leisure. Our dedicated team of over 200 members, spread across various locations in East Tennessee, is committed to providing innovative solutions that streamline the home building process, ensuring it is swift, efficient, and effective. Our mission is to create meaningful contributions to our communities while safeguarding what is most important through our high-quality products. Furthermore, we guarantee that our offerings are installed by skilled professionals.

At Tindell's, we recognize that our employees are the foundation of our success. We prioritize hiring individuals for long-term careers rather than temporary positions. Our comprehensive benefits package includes fully covered medical insurance for employees, dental and vision coverage, a 401k plan, paid holidays, sick leave, vacation time, and weekly pay.

Key Responsibilities:

  • Deliver exceptional service and support to assigned sales representatives.
  • Provide outstanding customer service to our contractors.
  • Ensure compliance with company policies for all stock and special orders.
  • Maintain current knowledge of all contractors.
  • Assist sales representatives as needed.
  • Respond to telephone inquiries in a friendly and timely manner.
  • Stay informed about the products offered, their applications, pricing, and new market introductions.
  • Adhere to company procedures regarding sales transactions, documentation, refunds, and credit memos.
  • Keep the assigned work area organized and tidy.
  • Encourage a collaborative team environment.
  • Report any discrepancies to supervisors.
  • Prepare sales orders accurately.
  • Greet customers as they enter the store.
  • Manage and create special orders for installed product categories.
  • Receive and verify inventory deliveries.
  • Facilitate service requests and new order inquiries.
  • Coordinate door assembly schedules in accordance with company guidelines.
Physical Requirements:

Ability to sit or stand for extended periods, up to four (4) hours.
Strength requirements include maximum lifts of 100 lbs. and frequent lifts/carries of 50 lbs.
Ability to exert up to 50 lbs. of force to move objects.

Work Environment:
Indoor work in a climate-controlled setting.
Outdoor work in varying temperatures for extended durations.

*Tindell's maintains a drug-free workplace. Selected candidates must successfully complete a drug screening.