Asset Coordinator

4 weeks ago


Knoxville, Tennessee, United States Cellular Sales Full time
Job Description

Overview

As an IT Asset Coordinator at Cellular Sales, you will play a crucial role in ensuring the efficient management of our hardware and software assets. This position requires strong analytical and communication skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:

  • Monitor and assess Asset and Procurement processes for accuracy and efficiency.
  • Maintain Service Now database of software contracts, enterprise license agreements, hardware lifecycle, purchase information, entitlements and maintenance.
  • Work with Cellular Sales Market leadership to communicate Procurement and Compliance requirements.
  • Oversees access to IT online services and portals including services, licensing, and support.
  • Assist in development of IT Asset/IT Procurement related communication and procedures, to impact data tracking and optimization of Asset life cycles.
  • Evaluate vendor hardware pricing model options and maintenance programs to ensure total cost of ownerships are optimized.
  • Initiate internal audits to ensure compliance, handle end users licensing issues and/or corrective actions and coordinate software retirement/sun-setting to appropriate parties.
  • Provide support for the creation and communication of Procurement and Asset management processes.
  • Works with internal stakeholders or Product Owners to communicate manufacture related Asset changes and associated road map strategies.
  • Identify and advise management and technical teams on license entitlements derived from software deployed.

Requirements:

  • 2-4 years of experience in IT asset coordination, including hardware and software; or Bachelor's Degree in related field
  • Data analysis skills including: excel knowledge, research work, analyzing reports, data reconciliation
  • Ability to work independently
  • Strong attention to detail
  • Demonstrated organization, multi-tasking, and time management skills
  • Excellent verbal and written communication skills with the ability to effectively interact with stakeholders and leadership
  • Prior experience and understanding of hardware and/or software asset tracking principles
  • Minimum 2 years of experience working with Asset Management tools like ServiceNow
  • Ability to assess and evaluate situations effectively

Preferred Qualifications:

  • Bachelor's degree in Information Technology, Business or Accounting
  • Experience in Service Now ticketing system

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to lift up to 50 lbs. and assist in transport/delivery of packages as necessary.

Travel:

Travel is required for this position up to 20%.



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