IT Support Specialist

3 weeks ago


Palo Alto, California, United States TalentBurst Full time

Job Title: IT Support Specialist

Job Description:

We are seeking an IT Support Specialist to join our team at TalentBurst. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.

Responsibilities:

  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues
  • Document and track technical issues and resolutions
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Previous experience in a technical support role
  • Strong technical skills and knowledge of computer hardware and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

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