Customer Service Representative and Appointment Coordinator

3 weeks ago


Naperville, Illinois, United States Illinois Energy Windows & Siding Full time
Job Overview

Illinois Energy Windows & Siding is a leading provider of high-quality products and services, committed to delivering exceptional customer experiences. We are a family-oriented company founded in 2002, with a mission to enhance and enrich the lives of our customers and communities.

We are seeking a skilled Customer Service Representative and Appointment Coordinator to join our team. In this role, you will be responsible for prospecting leads, building customer relationships, and fostering exceptional customer experiences.

Key Responsibilities:

  • Prospect leads and establish new customer relationships
  • Follow up with previously generated warm leads
  • Work closely with management to establish and meet marketing goals
  • Foster exceptional customer relationships to drive business growth

What We Offer:

  • A competitive salary and robust bonus plan
  • Sign-on bonus and comprehensive benefits package
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment

Requirements:

  • Expert communication skills and ability to converse with a variety of people
  • Energetic and positive mental attitude
  • Exposure to inbound and outbound calling
  • Ability to work in a fast-paced environment and meet sales targets

Why Join Our Team:

  • Be part of a family-oriented company with a strong commitment to customer satisfaction
  • Enjoy a dynamic and supportive work environment with opportunities for growth and development
  • Benefit from a comprehensive benefits package and competitive compensation


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