Customer Service Representative

4 weeks ago


Naperville, Illinois, United States Bella Baby Photography Full time
Job Overview

Bella Baby Photography is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our support system, you will be responsible for resolving customer issues with heart and grace, while providing exceptional service to our clients and photographers.

Key Responsibilities:

  • Answer incoming calls and make outbound calls to resolve customer inquiries
  • Respond to emails and follow up on pending tasks
  • Utilize programs such as Photoshop and Excel to submit orders and edit images
  • Assist with shipping supplies and fulfill various orders

Requirements:

  • Positive attitude and patient demeanor
  • Empathetic and compassionate communication skills
  • Professional phone and email skills
  • Knowledge or capacity to learn Photoshop, Excel, and Google Docs
  • Ability to work as a team and independently

Why Work with Us:

  • Competitive starting pay of $18.25 per hour
  • Fun and dynamic work environment
  • Opportunities for professional development and growth
  • Travel and entertainment discounts

Location and Schedule:

  • Bella Baby Studio at 300 E 5th Ave, Suite 330; Naperville, IL 60563
  • Every other Monday 10am - 6pm
  • Tuesday - Friday 10am - 6pm
  • Every other Saturday 10am - 4pm


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