Facilities Coordinator

3 days ago

Hollywood, Florida, United States BrightStar Credit Union Full time
Job Title: Facilities Coordinator

We are seeking a highly organized and detail-oriented Facilities Coordinator to join our team at BrightStar Credit Union. As a key member of our staff, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional service to our members and visitors.

Key Responsibilities:
  • Greets and directs office staff, vendors, and guests at the entry point.
  • Becomes familiar with active staff members to ensure the safety of incoming and outgoing traffic at the entry point.
  • Oversees package delivery and mail sorting and distribution.
  • Responsible for outgoing FedEx and UPS shipments.
  • Responds to Facilities/Security Help Desk tickets.
  • Maintains office security by following safety procedures and controlling access via the reception desk.
  • Maintains and orders office supplies for breakrooms and common areas throughout the building.
  • Updates calendars and schedules inspections and meetings as needed.
  • Keeps updated records of office expenses and costs.
  • Assists with security reports and investigations.
  • Manages and organizes Facilities/Security SharePoint/Shared files and folders.
  • Coordinates with courier services.
  • Assists facilities and security department as needed.
  • Assists with facilities budget planning, proposal requests, bidding process, due diligence, etc...
  • Assists with facilities project scheduling and tracking.
  • Assists with emergency evacuation and security training.
  • Inspects and ensures that a cleaning vendor maintains the BrightStar Cafe well.
  • Ensures that the refrigerators are cleaned every week to prevent food spoilage.
  • Ensures that the coffee maker is clean and that coffee supplies and water are stocked for those using the training rooms.
  • Collaborates with maintenance workers to cover time off shifts.
  • Performs other related duties as assigned.
Performance Measurements:
  • To provide outstanding service to internal and external members as defined by our service standards and promises.
  • To answer the telephone and greet all members and associates accurately, courteously, friendly, and professionally.
  • To answer all telephone calls with (3) rings and direct all phone calls to the appropriate person with minimum transfers.
  • To maintain a professional appearance and demeanor when greeting visitors.
  • To maintain all assigned files current, with items filed daily.
Requirements:
  • Minimum of two years of related experience.
  • Minimum of a high school education or GED.
  • Interpersonal skills: Work involves contact with immediate associates and beyond, generally regarding routine matters to give or obtain information that may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in aiding and providing information.
  • Other skills: The candidate must be proficient with Microsoft Office (Word, Excel, PowerPoint), display a confident, friendly voice, and have good diction. The candidate must also be able to work independently and possess excellent telephone and in-person etiquette.
  • Compliance: Employees must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with B.S.C.U. will consider the awareness of unusual or suspicious activity relevant to the department.
Work Environment:

The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace.

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