Care Coordinator

3 hours ago


Hollywood, Florida, United States Gastro Health Full time

About the Role:

Gastro Health is seeking a highly skilled Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in ensuring the smooth operation of our gastroenterology practice. Your primary responsibility will be to coordinate patient care, ensuring that all administrative tasks are completed efficiently and effectively.

Key Responsibilities:

  • Handle all administrative tasks and duties for the physician/provider
  • Streamline all patient-physician communications to ensure patient satisfaction
  • Provide medical literature and clinical preparation instructions to patients
  • Assist patients with questions and/or concerns regarding procedures
  • Schedule all procedures to be performed by the physician
  • Review the physicians schedule for maximum scheduling efficiency
  • Schedule all diagnostic tests, procedures, and follow-up appointments
  • Obtains all authorizations for procedures and tests
  • Call patient to confirm procedures a week in advance
  • Schedule follow-up appointments including recalls
  • Check-out patients at the end of their visit and provide next step instructions
  • Request medical records from doctors and hospitals
  • Returns patient calls promptly and professionally
  • Call-in new prescriptions and refills and obtain authorization if necessary
  • Obtain lab results including stat requests
  • Complete tasks from Electronic Medical Record
  • Reviews open orders every three days and works accordingly
  • Contact patients with test results
  • Sends history and physical forms to outpatient facility

Requirements:
  • High school diploma or GED equivalent
  • Certified Medical Assistant (AAMA) preferred
  • 2+ years experience as medical assistant required
  • Medical terminology knowledge
  • Bilingual English/Spanish preferred

What We Offer:
  • Comprehensive benefits package
  • 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
  • Discretionary Profit-Sharing Contributions of up to 4%
  • Health insurance
  • Employer Contributions to HSA's and HRA's
  • Dental insurance
  • Vision insurance
  • Flexible Spending Accounts
  • Voluntary Life insurance
  • Voluntary Disability insurance
  • Accident Insurance
  • Hospital Indemnity Insurance
  • Critical Illness Insurance
  • Identity Theft Insurance
  • Legal Insurance
  • Paid time off
  • Discounts at local fitness clubs
  • Discounts at AT&T

About Gastro Health:

Gastro Health is the largest gastroenterology multi-specialty group in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience.
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