Service Department Coordinator

7 days ago


Wausau, Wisconsin, United States Kocourekchevrolet Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Coordinator to join our team at Kocourek Chevrolet. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities
  • Schedule service appointments and increase retention in our service departments
  • Work in a fast-paced and process-driven work environment
  • Provide upbeat and positive service to our guests over the phone
  • Collaborate with a small team to achieve departmental goals
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Strong problem-solving and conflict resolution skills
  • Ability to multitask and prioritize tasks effectively
Working Conditions

This is a full-time position with a flexible work schedule, Monday-Saturday. The ideal candidate will be able to work in a typical non-smoking office environment and will be required to stand, walk, and use standard office equipment.

Equal Employment Opportunity

Kocourek Chevrolet is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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