Club Operations Associate
5 days ago
Job Description:
">The Sales & Service Overnight (SSO) is a key position within the Club Operations team, responsible for delivering exceptional member experiences and driving sales growth.
">Key Responsibilities:
">- ">
- Drive member satisfaction by ensuring friendly greetings, prompt attention to needs, and resolving concerns effectively">
- Maintain name relationships with members, serving as a resource for questions or concerns, and providing a best-in-class member-centric environment">
- Generate quality guest visits, assist enrollment as needed, and present 24 Hour Fitness in a way that best connects with guests">
- Regularly conduct team cleans, identify equipment and/or amenities in need of service, and contribute to a clean and safe club floor and locker rooms">
Requirements:
">- ">
- High School diploma or General Educational Development (G.E.D.)">
- Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from an approved organization">
- 6-12 months experience in customer service function, with prior overnight shift experience preferred">
- Basic computer skills and ability to operate multiple phone lines">
Salary:
">$16.00 - $16.00 per hour, depending on location and qualifications
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