Club Operations Associate

5 days ago


Valley Stream, New York, United States 24 Hour Fitness Full time

Job Description:

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The Sales & Service Overnight (SSO) is a key position within the Club Operations team, responsible for delivering exceptional member experiences and driving sales growth.

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Key Responsibilities:

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  • Drive member satisfaction by ensuring friendly greetings, prompt attention to needs, and resolving concerns effectively">
  • Maintain name relationships with members, serving as a resource for questions or concerns, and providing a best-in-class member-centric environment">
  • Generate quality guest visits, assist enrollment as needed, and present 24 Hour Fitness in a way that best connects with guests">
  • Regularly conduct team cleans, identify equipment and/or amenities in need of service, and contribute to a clean and safe club floor and locker rooms">
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Requirements:

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  • High School diploma or General Educational Development (G.E.D.)">
  • Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from an approved organization">
  • 6-12 months experience in customer service function, with prior overnight shift experience preferred">
  • Basic computer skills and ability to operate multiple phone lines">
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Salary:

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$16.00 - $16.00 per hour, depending on location and qualifications


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