Overnight Customer Experience Specialist
1 day ago
About the Role:
We are seeking a highly skilled and enthusiastic Sales and Service Overnight representative to join our team at 24 Hour Fitness.
Your Key Responsibilities Will Include:
- Fostering strong relationships with existing members, greeting them during check-in, and addressing their concerns promptly.
- Ensuring new members are set up for success by meeting with a Personal Trainer and providing a comprehensive tour of the facilities.
- Maintaining a clean and safe environment on the club floor and locker rooms, identifying equipment and amenities in need of service, and conducting regular team cleans.
Your Qualifications:
- At least 6-12 months of customer service experience, preferably in an overnight setting.
- Prior experience operating multiple phone lines and basic computer skills.
- Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from an approved organization.
Compensation and Benefits:
$16.00 - $16.00 per hour, plus benefits such as free club membership, employee assistance program, group life and accident insurance, and 401(k) plan.
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