Overnight Customer Experience Specialist

1 day ago


Valley Stream, New York, United States 24 Hour Fitness Full time

About the Role:

We are seeking a highly skilled and enthusiastic Sales and Service Overnight representative to join our team at 24 Hour Fitness.

Your Key Responsibilities Will Include:

  1. Fostering strong relationships with existing members, greeting them during check-in, and addressing their concerns promptly.
  2. Ensuring new members are set up for success by meeting with a Personal Trainer and providing a comprehensive tour of the facilities.
  3. Maintaining a clean and safe environment on the club floor and locker rooms, identifying equipment and amenities in need of service, and conducting regular team cleans.

Your Qualifications:

  • At least 6-12 months of customer service experience, preferably in an overnight setting.
  • Prior experience operating multiple phone lines and basic computer skills.
  • Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from an approved organization.

Compensation and Benefits:

$16.00 - $16.00 per hour, plus benefits such as free club membership, employee assistance program, group life and accident insurance, and 401(k) plan.



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