Customer Service Representative

4 days ago


Spring Valley, New York, United States Sam's Club Full time
Job Summary:
We're looking for a skilled Club Experience Specialist to join our Sam's Club team. This role involves delivering exceptional customer experiences, maintaining a clean and safe work area, and promoting company products and services.

About the Position:
This position requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will be responsible for ensuring members have a positive shopping experience, providing excellent customer service, and maintaining a clean and safe work area. Additionally, you will promote company products and services while maintaining a positive attitude and high level of professionalism.

Key Responsibilities:
- Provide exceptional customer service to members across the club
- Maintain a clean and safe work area
- Ensure members have a positive shopping experience
- Promote company products and services

Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving skills
- Physical stamina to stand for long periods

What We Offer:
- Competitive hourly wage: $18.00-$25.00 per hour
- Annual or quarterly performance incentives
- Additional compensation in the form of premiums (up to $3.00 per hour)

Benefits:
- Health benefits (medical, vision, dental coverage)
- Financial benefits (401(k), stock purchase, company-paid life insurance)
- Paid time off benefits (PTO, parental leave, family care leave, bereavement, jury duty, voting)

About Us:
Sam's Club is committed to providing a great place to work and offers a range of benefits and perks to support our associates' physical and mental well-being. Our comprehensive education program, Live Better U, provides opportunities for growth and development.

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