Enrollment Specialist

1 week ago


Tahlequah Oklahoma, United States Cherokee Nation Full time
Job Summary:

As an Enrollment Specialist with the Cherokee Nation, you will play a critical role in expediting the needs of our Registration Supervisor. This position requires attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Assist and train clerical support staff to ensure seamless day-to-day operations.
  • Provide decision-making support and assistance to the Registration Supervisor as needed.
  • Ensure compliance with Federal and Tribal regulations regarding Citizenship card issuance.
  • Review and verify submitted documentation for accuracy and completeness.
  • Prepare correspondences and other documents using computer software.
  • File and retrieve applications and records in accordance with established procedures and filing systems.
  • Perform routine clerical and typing tasks, including scanning documents and attaching them to records in our database.
  • Open and route postal mail to the appropriate staff member.
  • Research lost or missing applications or records in accordance with established procedures.
  • Build graphical representations of client ancestry based on CDIB records.
  • Assist callers with CDIB-related questions and provide accurate information.
  • Operate office equipment, including copiers and fax machines.
Requirements:
  • High school diploma or general education degree (GED).
  • At least two (2) years of experience in a related field.
  • Knowledge of database, internet, spreadsheet, and word processing software.
  • A valid driver's license with a driving history verified through a motor vehicle report.
Working Conditions:

This position requires the ability to sit for extended periods, use hands to finger, handle, or feel, and occasionally lift and/or move up to 25 pounds. The work environment is typically moderate in noise level.



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