Social Services Support Staff Member

5 days ago


Medford, Oregon, United States Salvation Army Full time
Job Title: Social Services Support Staff

We are seeking a highly motivated and detail-oriented individual to join our team as a Social Services Support Staff member. In this role, you will be responsible for providing exceptional support to our clients and staff, ensuring the smooth operation of our social services department.

Key Responsibilities:
  • Receive and process client inquiries, providing accurate information and assistance as needed.
  • Determine client eligibility for services and make referrals to Outreach workers as necessary.
  • Prepare assistance vouchers and maintain accurate records of client interactions.
  • Assist with food drives and holiday assistance programs, including stocking pantry/lobby areas with food and hygiene items.
  • Input data for food pantry into necessary programs for stats and tracking.
Requirements:
  • High school diploma or equivalent required.
  • 3 years of customer service experience preferred.
  • Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
Working Conditions:

This position requires the ability to work in a dynamic and sometimes stressful environment. The successful candidate will be able to maintain a high level of professionalism and composure in the face of challenging situations.

What We Offer:

The Salvation Army offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional service to others, we encourage you to apply for this exciting opportunity.



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