IT Equipment Support Specialist

1 week ago

Cookeville, Tennessee, United States ATC Automation Full time
Job Overview

The role of the Hardware Maintenance Technician is essential for the upkeep and support of internal technology assets and equipment. This position involves the installation, configuration, diagnosis, repair, and enhancement of all company hardware, ensuring peak performance. The technician will also be responsible for troubleshooting issues promptly and accurately, while providing training and assistance to end users as necessary.


Key Responsibilities

· Serve as the primary responder to hardware and software inquiries from end users (both on-site and remotely).

· Conduct on-site evaluations, diagnosis, and resolution of intricate PC issues for various users, recommending and implementing hardware solutions, including off-site repairs when required.

· Configure and procure desktop and laptop systems as authorized by the IT manager for employees.

· Set up, install software, and provide training for all newly acquired desktop and laptop systems.

· Configure and procure desktop and laptop systems as necessary for various projects.

· Provide support for IT infrastructure as needed (including wireless networks, servers, switches, etc.).

· Assist with the management of the phone system as required.

· Oversee network file storage as directed by the IT manager.

· Document all instances of hardware failures, repairs, installations, and removals accurately.

· Aid in the development of long-term strategies and capacity planning to address future IT hardware requirements.

· Keep abreast of hardware and equipment contracts, supervising installations that are contract-based.

· Research computer products to support PC procurement and development initiatives, evaluating and recommending hardware for purchase.

· Draft technical specifications for the acquisition of PCs, networking hardware, and related products.

· Propose, schedule, and execute improvements, upgrades, and repairs for PCs, hardware, and peripheral devices.

· Archive completed projects as instructed by the IT Manager.

· Construct, install, and test tailored configurations across various platforms and operating systems.

· Liaise with third-party support and vendors for PC and related equipment as necessary.


Position Requirements

· Practical experience in hardware troubleshooting.

· Proficient in using tools, components, and peripheral devices.

· Ability to comprehend technical manuals, procedural documentation, and OEM guides.

· Capable of conducting research into PC-related issues and products as needed.

· Strong interpersonal and relationship-building skills.

· Excellent written and verbal communication abilities.

· Understanding of the organization's objectives and goals.

· Self-driven and motivated.

· Attention to detail is crucial.

· Strong analytical and problem-solving skills.

· Ability to prioritize and execute tasks effectively.

· Experience working in a collaborative, team-oriented environment.

· Strong customer service orientation.

· The position may require prolonged periods of sitting or standing.

· Physical tasks may include standing, walking, pushing or pulling carts, reaching overhead, bending, and occasionally exerting force as needed.

· Near vision acuity with or without accommodation.


Education & Certification

· A Bachelor's degree in a computer-related field, or an Associate's degree accompanied by two years of relevant experience.


Equal Opportunity Employer

ATC Automation is dedicated to fostering a diverse workplace and is proud to be an equal opportunity employer. All qualified candidates will be considered for employment without regard to race, religion, color, national origin, sex, disability, age, veteran status, or any other protected status as required by applicable law.

  • IT Equipment Support Specialist

    1 week ago

    Cookeville, Tennessee, United States ATC Automation Full time

    Job OverviewThe role of the Hardware Support Specialist is to ensure the effective operation and maintenance of in-house technological equipment and IT assets. This encompasses the installation, configuration, diagnosis, repair, and enhancement of all organizational hardware and equipment, while guaranteeing peak performance. The individual will also address...

  • IT Equipment Support Specialist

    2 weeks ago

    Cookeville, Tennessee, United States ATC Automation Full time

    Job OverviewThe role of the Hardware Support Specialist involves the maintenance and management of in-house technological devices and IT resources. This encompasses the installation, configuration, diagnosis, repair, and enhancement of all organizational hardware and equipment, ensuring peak performance. The individual will also address issues promptly and...

  • IT Equipment Support Specialist

    1 week ago

    Cookeville, Tennessee, United States ATC Automation Full time

    Job OverviewThe role of the **IT Equipment Support Specialist** involves the maintenance and support of internal technology assets and hardware. This includes the installation, configuration, diagnosis, repair, and enhancement of all organizational hardware, ensuring optimal functionality. The individual will also address issues promptly and accurately,...

  • IT Equipment Support Specialist

    1 week ago

    Cookeville, Tennessee, United States ATC Automation Full time

    Job OverviewThe role of the Hardware Support Specialist involves the management and upkeep of in-house technological devices and IT resources. This encompasses the installation, configuration, diagnosis, repair, and enhancement of all organizational hardware and equipment to ensure peak performance. The individual will also address problem areas promptly and...

  • IT Equipment Support Specialist

    1 week ago

    Cookeville, Tennessee, United States ATC Automation Full time

    Job OverviewThe role of the Hardware Support Specialist involves the management and upkeep of internal technology devices and IT resources. This encompasses the installation, configuration, diagnosis, repair, and enhancement of all organizational hardware and equipment to ensure peak performance. The individual will also be responsible for troubleshooting...

  • Support Specialist

    6 days ago

    Cookeville, Tennessee, United States Wyndy, Inc. Full time

    **Job Summary**Wyndy, Inc. is seeking a highly motivated and dedicated individual to fill the role of Support Specialist in our After School Support program. As a Support Specialist, you will play a vital role in providing support to students, assisting in creating engaging and educational activities, and helping to maintain a safe and positive...

  • Technical Support Specialist

    2 weeks ago

    Cookeville, Tennessee, United States Acro Full time

    Job Title: Client SupportDuration: 3 Months Contract to Hire RoleLocation: OnsitePay Rate: $20-27/Hour (On W2 terms, without any benefits)JOB DESCRIPTION:The Client Support Specialist will be responsible for identifying, managing, escalating, and resolving technical challenges. This role involves the installation and configuration of software, print drivers,...

  • Paralegal Support Specialist

    2 weeks ago

    Cookeville, Tennessee, United States Express Employment Full time

    Job OverviewWe are currently seeking a dedicated Paralegal Support Specialist to join our team. This role is essential in providing administrative assistance within a legal environment.Key Responsibilities:Facilitating communication with clientsPreparing and delivering legal documentsManaging filings with local government officesMaintaining accurate records...

  • Clerical Support Specialist

    2 weeks ago

    Cookeville, Tennessee, United States CTD Staffing, LLC Full time

    Job OverviewLocation Requirement: Candidates must be local to the specified area to apply.CTD Staffing, LLC is seeking multiple clerical support specialists for a prominent client. This role involves working in a professional office environment.Working Hours: Monday to Friday, 8:00 AM to 4:30 PM.Compensation: $12.00 per hour, inclusive of benefits.This...

  • Operator I

    5 days ago

    Cookeville, Tennessee, United States Eco Recovery Solutions Full time

    Job SummaryEco Recovery Solutions is seeking a highly skilled Maintenance Operator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our equipment and facilities.Key ResponsibilitiesEquipment Maintenance: Perform routine maintenance tasks on our equipment, including cleaning, lubricating,...

  • Residential Support Specialist

    1 week ago

    Cookeville, Tennessee, United States Community Health Resources Full time

    At Community Health Resources, we prioritize a respectful environment, foster an inclusive culture, and most importantly, create a family-like atmosphere. A career can take on various meanings in different organizations. Join us to discover what it means to be part of a workplace where your voice is valued, your well-being is prioritized, and your...

  • Drill Technician

    3 days ago

    Cookeville, Tennessee, United States Rogers Group Full time

    About the RoleWe are seeking an experienced Mobile Drill Mechanic to join our team at Rogers Group, a leading aggregates and asphalt highway construction company. As a Mobile Drill Mechanic, you will be responsible for servicing and maintaining a variety of equipment, including Epiroc D 60, T 50, and T45 Track drills and Atlas Copco T4 Truck Drills.Key...

  • Automation Quoting Specialist

    9 hours ago

    Cookeville, Tennessee, United States ATC Automation Full time

    Job Title: Automation Quoting SpecialistJob Summary:ATC Automation is seeking an experienced Automation Quoting Specialist to join our team. As an Automation Quoting Specialist, you will be responsible for preparing detailed cost estimates of hours and materials for pricing automated machines to be built by ATC. You will work closely with the sales team to...

  • Utility Equipment Operator

    1 week ago

    Cookeville, Tennessee, United States Ironwood Construction Full time

    Job OverviewThe role of a Utility Equipment Operator involves working with heavy machinery while ensuring the safety of active utility lines.Key Responsibilities and Skills- Proficient in excavating around live utility lines- Capable of operating machinery safely and effectively- Able to follow instructions accurately- Willingness to commute to job sites-...

  • Equipment Maintenance Technician

    2 weeks ago

    Cookeville, Tennessee, United States Eco Recovery Solutions Full time

    Job OverviewThe Equipment Maintenance Technician is responsible for the upkeep and sanitation of on-site machinery and associated systems.Key ResponsibilitiesAcquire a thorough understanding of the operational systems and procedures.Adhere to established safety and environmental protocols, promptly addressing any hazards and reporting them to the Lead...

  • Technical Support Analyst

    2 weeks ago

    Cookeville, Tennessee, United States Acro Full time

    Job Title: Client SupportDuration: 3 Months Contract to Hire RoleLocation: OnsitePay Rate: $20-27/Hour (On W2 terms, without any benefits)JOB DESCRIPTION:The Client Support Specialist will be responsible for identifying, managing, escalating, and resolving technical issues. This role involves the installation and configuration of software, print drivers, and...

  • Technical Support Analyst

    2 weeks ago

    Cookeville, Tennessee, United States Acro Full time

    Job Title: Client SupportDuration: 3 Months Contract to Hire RoleLocation: OnsitePay Rate: $20-27/Hour (On W2 terms, without any benefits)JOB DESCRIPTION:The Client Support Specialist will be responsible for identifying, managing, escalating, and resolving technical issues. This role involves the installation and configuration of software, print drivers, and...

  • Technical Support Specialist, EOP

    2 weeks ago

    Cookeville, Tennessee, United States City of Cookeville Full time

    Job OverviewPosition Title: Support Services Technician, EOPPay Grade: GDepartment: EnergyFLSA Status: Non-exemptReports To: ControllerSafety Sensitive: NoPosition Supervises: NoWORK HOURS: Monday-Friday, 7am-4pmPOSITION SUMMARY:This role operates under the general oversight of the Controller, providing essential administrative assistance to various...

  • Application Quoting Specialist

    7 days ago

    Cookeville, Tennessee, United States ATC Automation Full time

    Job SummaryATC Automation is seeking a highly skilled Application Quoting Specialist to join our team. As an Application Quoting Specialist, you will be responsible for preparing detailed cost estimates of hours and materials for pricing automated machines. You will work closely with the sales team to develop proposals for customers, describing the proposed...

  • Automotive Repair Specialist

    7 days ago

    Cookeville, Tennessee, United States Cumberland Auto Center Full time

    About the RoleWe are seeking an experienced Automotive Repair Specialist to join our team at Cumberland Auto Center. As a key member of our service department, you will be responsible for diagnosing and repairing complex automotive issues.Key ResponsibilitiesPerform thorough inspections and diagnoses of vehicle systems to identify areas of concernDevelop and...