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Senior Operations Manager
2 months ago
This is an exciting opportunity to join myGwork - LGBTQ+ professionals & allies as a Senior Operations Manager at Amazon's Air Hub. As a member of our team, you will be responsible for leading and managing the outbound, inbound, package sortation, and ramp operations within the Air Hub.
Key Responsibilities- Lead and manage the outbound, inbound, package sortation, and ramp operations within the Air Hub.
- Responsible for the overall safety, quality, performance, and customer experience of the shift.
- Carry out supervisory responsibilities in accordance with the organization's policies and procedures.
- Accountability for meeting and exceeding operational goals.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Mentor, train, and develop teammates for career progression and learning.
- Ability to develop and share best practices across the shifts and network.
- Develop and implement processes required to support hub launch.
- A completed Bachelor's Degree.
- Direct experience managing and leading an operation (Gateway, Warehouse, Ramp, Fulfillment Center, Sort Center, etc.).
- Experience with performance metrics, process improvement, and Lean techniques (how, when, who).
- Candidates must be able to work overnights and may be required to work weekends.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/disabilityaccommodations.
