Residential Services Site Manager

6 days ago


Dry Ridge, Kentucky, United States Riverside Community Care Full time
Job Summary

Riverside Community Care is seeking a highly skilled and experienced Residential Services Site Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our residential services, ensuring the highest level of quality and customer satisfaction.

Key Responsibilities
  • Operational Oversight: Supervise and coordinate the activities of our residential services team, ensuring that all tasks are completed efficiently and effectively.
  • Customer Service: Provide exceptional customer service to our clients, responding to their needs and concerns in a timely and professional manner.
  • Equipment Maintenance: Ensure that all equipment is properly maintained and serviced, adhering to safety protocols and regulations.
  • Team Management: Lead and motivate our residential services team, providing guidance and support to ensure their success.
  • Quality Assurance: Monitor and evaluate the quality of our residential services, identifying areas for improvement and implementing changes as needed.
Requirements
  • Experience: 2-3 years of experience in a similar role, preferably in the residential services industry.
  • Skills: Strong leadership and communication skills, with the ability to motivate and manage a team. Proficient in equipment maintenance and repair, with knowledge of safety protocols and regulations.
  • Education: High school diploma or equivalent required, with a degree in a related field preferred.
Working Conditions
  • Physical Demands: Ability to lift up to 50 pounds, with or without accommodation. Ability to work in a fast-paced environment, with frequent changes in priorities and deadlines.
  • Travel: Occasional travel to various locations, with the ability to work flexible hours and weekends as needed.


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