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Retail Wireless Store Supervisor

2 months ago

Dry Ridge, Kentucky, United States Blue Link Wireless (AT&T Authorized Retailer) Full time

AT&T Wireless Retail Store Supervisor – Immediate Openings Available

Blue Link Wireless LLC

Blue Link Wireless stands out as one of the rapidly expanding AT&T Authorized Retailers nationwide. In our inaugural year, we achieved remarkable growth, establishing over 220 locations across 21 states, positioning ourselves among the largest AT&T Retailers. We invite you to become a part of our dynamic team.

As a Store Supervisor, you will be pivotal to the retail experience, leading your store and sales team. This role encompasses overseeing operational standards and achieving sales objectives. Strong leadership capabilities are essential. Your responsibilities will include coaching the sales team to financial success by meeting or surpassing sales targets, ensuring exceptional customer service, managing inventory and cash flow, and fostering a positive workplace culture.

We are committed to attracting top-tier talent, which is why we offer competitive compensation in the wireless retail sector. Store Supervisors who meet or exceed expectations can earn an average of $30,000 annually in bonuses, with top performers reaching up to $50,000 in bonuses after their first year, in addition to a base salary of $39,520 per year. Bonus opportunities are tied to market-specific sales goals.

In addition to attractive compensation, we provide an array of benefits, perks, and career advancement opportunities. Many of our Area Sales Leaders began their careers as Store Supervisors. Join Blue Link Wireless to embark on your career journey.

Benefits & Perks for AT&T Wireless Retail Store Supervisors:

  • Performance-based bonus structure with potential for additional store bonuses.
  • Opportunities for extra income through contests and incentives.
  • Up to $75.00 in AT&T apparel vouchers.
  • A $200.00 referral bonus for each individual hired who completes the 120-day probationary period.
  • Comprehensive benefits package including major medical, dental, vision, and a 401K plan.
  • Access to the Alliance Protect Plan, offering 24/7 telehealth services, global emergency assistance, and more.
  • Accrued Paid Time Off.
  • Employee discounts on accessories and equipment.
  • 50% discount on AT&T services for up to 10 lines.
  • Excellent opportunities for career development and growth.

Duties & Responsibilities of the AT&T Wireless Retail Store Supervisor:

  • Oversee daily operations of an AT&T Authorized Retail Store.
  • Achieve sales targets and service performance metrics.
  • Promote a positive store culture for both employees and customers.
  • Maintain appropriate inventory levels and manage inventory and cash shrinkage.
  • Recruit, train, and develop high-performing Sales Advocates.
  • Enforce company policies and procedures with Sales Advocates.
  • Conduct weekly staff meetings to enhance sales and product knowledge.
  • Ensure compliance with AT&T and company merchandising standards.
  • Be flexible to work in various locations as business needs arise.
  • Maintain a strong understanding of all products, pricing plans, promotions, and service features.
  • Stay informed about competitive offers and provide market feedback to the Area Sales Leader.
  • Deliver an exceptional customer experience.
  • Regularly report to work on-site in a timely manner.
  • Work evenings, weekends, and/or holidays as per the approved schedule.
  • Store Supervisors typically work 40 hours per week, averaging 8 hours per day.

Qualifications for the AT&T Wireless Retail Store Supervisor:

  • Minimum of two years of retail wireless management experience.
  • Three or more years of sales and/or customer service experience in telecommunications or a related field, with a proven track record of meeting sales quotas.
  • Excellent interpersonal, communication, and leadership skills.
  • Ability to effectively use and teach others about wireless technology and services.
  • Thrives in a fast-paced and competitive environment.
  • Strong planning, analytical, and problem-solving abilities.
  • Familiarity with wireless terminology, industry trends, and retail systems.
  • Ability to collaborate with key stakeholders on initiatives beyond the store.
  • Strategic mindset with the ability to drive change.
  • Inspire team performance through collaboration and teamwork.
  • Utilize professional expertise to resolve issues and analyze challenges.
  • Proactive in achieving results and meeting sales goals.
  • Effective communication skills for interactions with customers and team members.
  • Knowledge of customer service principles, including needs assessment and quality standards.
  • Ability to engage with all levels of organizational staff and company personnel.
  • Strong presentation, organizational, analytical, and customer service skills.
  • Open to receiving and implementing feedback.

Blue Link Wireless is dedicated to success; our founders possess extensive experience in the wireless communications industry. Each member of our executive team is focused on growth and attracting knowledgeable team members to enhance our success with every customer interaction.

We are committed to training, promoting, and retaining our most valuable asset—our team members. With Blue Link's growth trajectory, the potential for career advancement for top performers is exceptional.

Blue Link Wireless is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, national origin, sex, age, disability, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.

Blue Link Wireless provides reasonable accommodations to individuals with disabilities to assist in the hiring process and in performing essential job functions, as required by law.

Pay Rate: $39,520 per year - $69,520 per year

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