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Wireless Sales Store Supervisor

2 months ago

Dry Ridge, Kentucky, United States Blue Link Wireless (AT&T Authorized Retailer) Full time

AT&T Wireless Store Leader – Immediate Openings Available

Blue Link Wireless LLC

Blue Link Wireless is recognized as one of the rapidly expanding AT&T Authorized Retailers nationwide, and we are just beginning our journey. In our inaugural year, we expanded to over 220 locations across 21 states, establishing ourselves as a leading AT&T Retailer. We invite you to become a part of our dynamic team.

As a Store Leader, you will be pivotal to the retail experience, guiding your store and sales team. You will oversee operational standards and sales objectives, necessitating strong leadership capabilities. Your role will involve coaching the sales team to achieve financial success by meeting or surpassing sales targets, ensuring customer service excellence, managing inventory and cash flow, and fostering a positive workplace culture.

We are committed to attracting top-tier talent, which is why we provide competitive compensation in the wireless retail sector. Store Leaders who meet or exceed expectations can earn an average of $30,000 annually in bonuses, with top performers potentially earning $50,000 or more in bonuses after their first year, alongside a base salary of $39,520 per year. Bonus opportunities are tied to market-specific sales goals.

In addition to competitive pay, we offer an array of benefits, perks, and career advancement opportunities. Many of our Area Sales Leaders began their careers as Store Leaders. Join Blue Link Wireless to chart your own career path.

Benefits & Perks for AT&T Wireless Store Leaders:

  • Lucrative performance-based bonus structure with additional store bonuses based on performance.
  • Opportunities for extra income through contests and incentives.
  • Up to $75.00 in AT&T apparel vouchers.
  • A $200.00 referral bonus for each individual you refer who completes the 120-day new hire period.
  • Comprehensive benefits package including major medical, dental, vision, and a 401K plan.
  • Access to the Alliance Protect Plan, which includes 24/7 telehealth services, global emergency services, and more.
  • Accrued Paid Time Off.
  • Employee discounts on accessories and equipment.
  • 50% discount on AT&T services for up to 10 lines.
  • Exceptional career development and growth opportunities.

Duties & Responsibilities of an AT&T Wireless Store Leader:

  • Oversee daily operations of an AT&T Authorized Retail Store.
  • Achieve sales targets and service performance standards.
  • Promote a positive culture for both employees and customers.
  • Manage inventory levels and minimize cash shrinkage.
  • Recruit, train, and develop high-performing Sales Advocates.
  • Implement disciplinary actions for Sales Advocates as needed, in accordance with company policies.
  • Conduct weekly staff meetings to enhance sales and product knowledge.
  • Ensure compliance with AT&T and company merchandising standards.
  • Adapt to work in various locations as business needs arise.
  • Maintain comprehensive knowledge of products, pricing plans, promotions, and service features.
  • Stay informed about competitive offers and provide market feedback to the Area Sales Leader.
  • Ensure an exceptional customer experience.
  • Report to work consistently and punctually.
  • Work evenings, weekends, and holidays as scheduled.
  • Store Managers typically work 40 hours per week, averaging 8 hours per day.

Qualifications for AT&T Wireless Store Leaders:

  • Minimum of two years of retail wireless management experience.
  • Three or more years of sales and/or customer service experience in telecommunications or a related field, with a proven track record of meeting sales goals.
  • Excellent interpersonal, communication, and leadership skills.
  • Ability to effectively use and teach others about wireless technology and services.
  • Thrives in a fast-paced, competitive environment.
  • Strong planning, analytical, and problem-solving skills.
  • Familiarity with wireless terminology, industry trends, and retail systems.
  • Ability to collaborate with key stakeholders on initiatives beyond the store level.
  • Strategic mindset with the ability to drive change.
  • Inspire team performance through collaboration and teamwork.
  • Utilize professional expertise to resolve issues and analyze challenges.
  • Demonstrate initiative and a results-oriented approach.
  • Possess a competitive spirit and a desire to exceed sales targets.
  • Effectively communicate with customers and team members, both individually and in groups.
  • Knowledge of customer service principles, including needs assessment and quality standards.
  • Interact effectively with all levels of organizational staff.
  • Exhibit strong presentation, organizational, analytical, interpersonal, and communication skills.
  • Open to receiving and implementing feedback.
  • Ability to effectively use and teach others about wireless technology and services.
  • Thrives in a fast-paced and competitive environment.

Blue Link Wireless is positioned for success; our founders possess extensive experience in the wireless communications industry. Our executive team is dedicated to growth and attracting the most knowledgeable team members to enhance our success through exceptional customer interactions.

We are committed to training, promoting, and retaining our most valuable asset—our team members. With Blue Link's growth trajectory, the potential for career advancement for top performers is unparalleled.

Blue Link Wireless is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender, age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, or any other characteristic protected by applicable law.

Blue Link Wireless provides reasonable accommodations to individuals with disabilities to assist in the hiring process and in performing essential job functions, as required by law. We also strive to accommodate the religious needs of employees. Individuals seeking accommodations to apply for employment or to participate in the application/interview process should contact Human Resources.

Pay Rate: $39,520 per year - $69,520 per year

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