Rental Equipment Operations Manager

2 days ago


Lebanon, Indiana, United States Gillman Home Center Full time
Job Description

The Rental Equipment Manager is responsible for overseeing the retail rental operations of equipment at our Frankfort, IN store location. This role involves maintaining an up-to-date inventory, providing technical support, and ensuring a safe working environment.

Key Responsibilities:
  • Provide exceptional customer service and treat all team members, vendors, and customers with respect and courtesy.
  • Assist customers with equipment rentals, resolve issues, and offer solutions with add-on sales when appropriate.
  • Perform customer service tasks, including cutting keys, filling propane, running the register, and assisting with rental transactions.
  • Monitor and track equipment daily, follow up on contracts, and ensure timely returns.
  • Inspect equipment for damage, missing parts, and cleanliness, and charge fees when necessary.
  • Deliver and pick up rental equipment as needed, and maintain a clean and organized rental area.
  • Ensure compliance with company safety policies, conduct repairs and maintenance, and communicate needs to central office.
  • Generate reports, maintain records, and perform other administrative tasks as required.
Requirements:
  • High school diploma or equivalent required; mechanical expertise and valid driver's license preferred.
  • Excellent customer service, organizational, and communication skills.
  • Ability to work in a fast-paced environment, lift up to 50 pounds, and drive a truck.
Benefits:
  • Medical, dental, vision, and life insurance.
  • 401(k) plan with employer contribution.
  • Employee discount and vacation time.

Gillman Home Center is an equal opportunity employer and welcomes applications from diverse candidates.



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