Rental Equipment Operations Manager
2 days ago
The Rental Equipment Manager is responsible for overseeing the retail rental operations of equipment at our Frankfort, IN store location. This role involves maintaining an up-to-date inventory, providing technical support, and ensuring a safe working environment.
Key Responsibilities:- Provide exceptional customer service and treat all team members, vendors, and customers with respect and courtesy.
- Assist customers with equipment rentals, resolve issues, and offer solutions with add-on sales when appropriate.
- Perform customer service tasks, including cutting keys, filling propane, running the register, and assisting with rental transactions.
- Monitor and track equipment daily, follow up on contracts, and ensure timely returns.
- Inspect equipment for damage, missing parts, and cleanliness, and charge fees when necessary.
- Deliver and pick up rental equipment as needed, and maintain a clean and organized rental area.
- Ensure compliance with company safety policies, conduct repairs and maintenance, and communicate needs to central office.
- Generate reports, maintain records, and perform other administrative tasks as required.
- High school diploma or equivalent required; mechanical expertise and valid driver's license preferred.
- Excellent customer service, organizational, and communication skills.
- Ability to work in a fast-paced environment, lift up to 50 pounds, and drive a truck.
- Medical, dental, vision, and life insurance.
- 401(k) plan with employer contribution.
- Employee discount and vacation time.
Gillman Home Center is an equal opportunity employer and welcomes applications from diverse candidates.
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