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Support Services Representative

2 months ago


Atlanta, Georgia, United States IG Design Group Americas Inc Full time

Customer Support Representative

As a vital member of our team, you will be responsible for:

  • Addressing customer inquiries and resolving issues efficiently through multiple communication channels.
  • Assisting Key Account Representatives and facilitating the setup of new products.
  • Keeping track of data through spreadsheets and generating reports.

Qualifications:

  • A high school diploma is required; an Associate's or Bachelor's degree is advantageous.
  • A minimum of 3 years of experience in customer service, preferably within the consumer goods sector.

What We Offer:

  • A dynamic and enjoyable work atmosphere.
  • A comprehensive benefits package for employees.
  • Paid time off and additional perks.

This position offers a chance to collaborate with a prominent U.S. company specializing in gift packaging, crafts, décor, and creative play products. Join a team that appreciates your innovative ideas and provides a fast-paced, detail-oriented work environment.