Account Manager

2 days ago


Columbia, Maryland, United States The Matworks Company, LLC Full time
Account Manager Job Description

The Matworks Company, LLC is seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for managing all aspects of assigned accounts, ensuring timely and accurate invoicing, and maintaining strong relationships with customers and subcontractors.

Key Responsibilities:
  • Manage day-to-day activities, including confirming work performed, invoicing customers, and paying service providers.
  • Partner with Quality Assurance Managers and company representatives to ensure all submitted work orders are reconciled before the invoicing process.
  • Manage the night cleaning process, including invoicing customers and paying subcontractors accurately and on schedule.
  • Facilitate new customer and subcontractor set-up in Corrigo.
  • Maintain up-to-date tracking and analysis files.
  • Participate in month-end analysis to ensure data integrity and accurate revenue recognition.
Requirements:
  • 3-5 years of strong customer service experience.
  • Experience with invoicing in a service company preferred but not required.
  • Good communication skills and ability to work well with people.
  • Exceptional customer service and problem-solving skills.
  • Ability to develop rapport and strong working relationships with customers/accounts.
Education/Certification:
  • Associates Degree or higher.

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