Client Relationship Manager

1 week ago


Marlborough, Massachusetts, United States City Wide Facility Solutions Full time
Position Overview
City Wide Facility Solutions is seeking a dedicated Account Manager to join our expanding team. This role is pivotal in blending sales initiatives with exceptional customer service, focusing on building and maintaining strong relationships with our valued clients. The Account Manager will engage in fieldwork, regularly visiting clients to foster trust and rapport. With administrative support in place, you will be able to concentrate on client engagement, project oversight, and enhancing service offerings.

Key Responsibilities
  • Serve as the primary liaison, cultivating long-lasting client relationships
  • Utilize a relationship-driven sales methodology
  • Demonstrate comfort and effectiveness in field operations
  • Prioritize tasks to ensure efficient account management
  • Oversee the maintenance and growth of client accounts
  • Address client concerns with tailored solutions
  • Deliver customer-focused services with a proven track record
  • Exhibit self-motivation and thrive in a results-oriented environment
Benefits Offered
  • Allowance for expenses and entertainment
  • Reimbursement for vehicle-related costs
  • Generous paid time off policy
  • Paid holidays throughout the year
  • Opportunities for Volunteer Time Off (VTO)
  • 401k plan featuring a 4% company match
  • Comprehensive health, dental, and vision insurance, along with a Flexible Spending Account (FSA)


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