Front Desk Associate
2 weeks ago
We're seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our services, and supporting the growth of our client base.
Key Responsibilities- Provide outstanding customer service and ensure a positive experience for all clients
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
- Help grow and retain a client base through in-person and phone outreach
- Competitive base pay of at least $13 / hour plus bonuses and commissions
- Healthcare including medical, dental, and vision plans
- Paid time off for full-time employees
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- Discounted massage, skincare, and stretch sessions
- Employee discount on all products
- High school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer skills and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
We're a team of experienced professionals who share a passion for helping others. We're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
We offer a supportive and caring community that celebrates individuality and shares knowledge. Our trained leadership is invested in your success, and we have award programs in place to recognize and reward outstanding performance.
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