Front Desk Associate

3 weeks ago

Lynchburg VA USA, United States Massage Envy Full time

### Overview

At Massage Envy Lynchburg, we're passionate about helping others achieve their wellness goals. As a Front Desk Associate, you'll play a vital role in delivering an exceptional experience for our clients. Our team is committed to supporting and inspiring each other to be our best, while growing our member base and helping more people on their wellness journey.

### Perks & Pay

* Competitive base pay of at least $13 / hour plus bonuses and commissions
* Healthcare including medical, dental and vision plans
* Paid time off for full time employees
* Employee Assistance Program
* Flexible schedule for a better work/life balance
* In-depth product and service training
* Discounted massage, skincare and stretch sessions
* Employee Discount on all products

### Qualified Candidates

* High school diploma (or equivalent) and previous retail or sales experience (preferred)
* Critical thinkers with excellent math and computer skills and the ability to multitask
* Great people skills and ability to establish positive relationships with guests
* Supporters of total body care with a general knowledge of massage and skin care services

### Day-to-Day

* Provide outstanding customer service and help everyone feel valued and understood
* Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
* Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
* Help grow and retain a client base both in-person and through phone outreach

### Culture & Support

* Trained leadership that is invested in YOUR success
* Award programs (like Sales Associate of the Year)
* Caring community that strives to celebrate individuality and share knowledge

### What We Offer

If you're ready to join a growing community with experienced professionals who share your same passion, we can't wait to meet you.

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