Front Desk Representative
2 days ago
Are you passionate about delivering exceptional customer experiences and helping others achieve their wellness goals? We're seeking a talented Front Desk Associate to join our team at Massage Envy Lynchburg
About the RoleAs a Front Desk Associate, you'll be the first point of contact for our clients, providing a warm and welcoming experience that sets the tone for their visit. Your primary responsibilities will include:
- Providing outstanding customer service and ensuring every client feels valued and understood
- Promoting the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases based on service provider recommendations
- Supporting clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
- Helping grow and retain a client base both in-person and through phone outreach
At Massage Envy Lynchburg, we're committed to supporting our team members' success and well-being. As a Front Desk Associate, you can expect:
- Competitive base pay of at least $13/hour plus bonuses and commissions
- Healthcare including medical, dental, and vision plans
- Paid time off for full-time employees
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- Discounted massage, skincare, and stretch sessions
- Employee discount on all products
To be successful in this role, you'll need:
- A high school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer skills and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- A general knowledge of massage and skin care services
If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we'd love to hear from you Apply today to become a part of our dynamic team at Massage Envy Lynchburg.
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