Parking Attendant
6 days ago
Job Summary:
ASM Global is seeking a highly skilled and customer-focused Parking Attendant to join our team. As a Parking Attendant, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a safe and clean parking environment.
Key Responsibilities:
- Direct vehicle and pedestrian traffic into, within, and out of the parking garage
- Collect parking fees, issue receipts, and/or refunds in a timely manner
- Complete all necessary reports and documentation involved with the reconciliation of all monies collected
- Communicate effectively and professionally with guests, coworkers, and clients
- Provide information to guests on parking options, hours of operation, and general information about the surrounding area
- Monitor the area for safety hazards, pedestrians walking on vehicle ramps, oil/water spills, etc.
- Address/report garage etiquette violations
- Report employees in violation of ASM Global's conduct policies
- Place and document vehicle boots
- Work extended or irregular hours, including nights, weekends, and holidays
- Maintain cleanliness and sanitation of the office, booths, walkways, parking lot/garage, elevators, restrooms, and trash bins
- Utilize and maintain hand and mechanical brushing, sweeping, and mopping equipment
- Assist other departments as needed to accomplish event expectations or company objectives
Requirements:
- Experience in cash handling
- Demonstrate skills in customer relations, communications, and problem-solving
- Calculate mathematical computations and handle cash transactions rapidly and accurately
- Communicate effectively with others in both oral and written form
- Remain flexible and adjust to situations as they occur
- Resolve problems, address complaints as they arise, work effectively under pressure, and produce accurate results
- Operate calculators and standard office equipment as needed
Minimum Qualifications:
- High School diploma, GED, or experience in money transactions
- Good knowledge of English grammar, spelling, and punctuation
- Ability to understand and follow oral and written instructions
- Ability to write legibly
- Ability to tactfully handle irate citizens
- Ability to establish and maintain effective working relationships with fellow employees and the general public
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