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Valet Parking Attendant
2 months ago
Ace Parking is a leading parking management company with a strong commitment to customer service and community involvement. With over 72 years of experience, we have established a reputation for excellence in the industry.
CultureWe have a unique culture that is built on a shared vision, style, and values. Our company values are the foundation of our business and are reflected in the way we treat our customers, clients, and team members. We are committed to creating a positive and thriving work environment that is guided by our core values of accountability, communication, family, exceptional service, and profitability.
About the PositionWe are seeking a highly motivated and customer-focused individual to join our team as a Valet Parking Attendant. As a Valet Parking Attendant, you will be responsible for providing exceptional customer service to our guests, ensuring the safe and efficient parking of vehicles, and maintaining a clean and organized parking lot.
Responsibilities- Promptly and safely park and retrieve vehicles following company policies and procedures.
- Maintain accurate records of parked vehicles and ensure keys are securely stored.
- Adhere to company policies and safety guidelines at all times.
- Greet guests warmly and professionally, establishing a positive first impression.
- Effectively communicate parking procedures and fees to guests.
- Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner.
- Coordinate with fellow team members to ensure efficient service delivery.
- Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
- Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department.
- Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
- Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
- Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
- Provide additional customer service assistance as needed, such as carrying bags or assisting with directions.
- Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
- Report any maintenance issues or equipment malfunctions promptly to minimize downtime.
- High school diploma or GED.
- Excellent communication and interpersonal skills.
- Strong sense of accountability and responsibility.
- Ability to work effectively in a team environment.
- Exceptional customer service skills.
- Reliable, friendly, and ability to create a lasting impression.
- Physical ability to move quickly and lift heavy items (up to 50 lbs.).
- Previous valet or customer service experience is a plus.
- $17 per hour plus tips.
- Medical, dental, vision, life insurance coverage for full-time, eligible employees.
- Flexible Spending Accounts for full-time, eligible employees.
- Vacation/Sick for full-time and part-time employees.
- Holiday for full-time and part-time employees.
- Discount programs.
